Frequently Bought Together
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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Love this app and customer support is always so fast to respond! Carlos was extra helpful today. Highly recommend!
The support is really quick and efficient to resolve any issue you could have. Highly recommend.
Amazing app and customer service is incredible. They help you right away with anything that usually takes other apps weeks. Amazing, definitely recommend.
is perfect, great app and great support
Hi
The plugin shows 404 in Shopify, what is the problem? The combined purchase component is missing in the front end.
Hi Lakora Home Team,
We appreciate sharing your feedback and we are very sorry to hear about what happened.
There was a server outage that lasted for 20 minutes and we did our best to get everything back up and running as soon as possible.
You reached out to us at the time, and we immediately advised of the situation. When our servers were back up and running - we reached out to you to let you know that the issue had been resolved, however, we never got any response.
We aim to provide the best possible support to our valued customers and turn this experience around so we hope you can respond to any of our emails so we can sort this out.
We understand how important our app is to your store, in fact, looking at the app's statistics it is doing very well in helping with your sales conversion and this is something we want to continue helping you out with through our app.
Hoping to connect with you soon! Advanced happy holidays and I hope you have an amazing day!
Code Black Belt's Support Team
This works very well and support has been very fast and thorough. They just "do stuff" for me and know what I need before I know what I want. Very happy
Not as easy as I hope to set up
Hi Believe Inspire Beauty Team,
Thank you for the feedback and we appreciate you sharing your experience with our app. We take feedback seriously and we are committed to resolving any issues you may have.
We have a Team dedicated to assisting you with the app setup or its configuration. Just so you'd know we can be reached via chat or email and we can even arrange a call or meeting should you need assistance with anything.
I'm afraid we did not find any history or conversation that you have reached out to our Support Team. We would have loved to assist you and guide you every step of the way, making sure you have a seamless experience with our app.
By the way, I've noticed that you have the app currently disabled from your theme/store so if you are wondering why the app widget isn't displaying on your product pages, this is the reason behind it. If you want to see the app in action, feel free to enable it on your currently published theme.
You can do that by going to Online Store > Themes > Customize > from App Embeds looking for Frequently Bought Together and enabling it: https://bitly.cx/hF0gb
I hope you can respond to any of our emails or if you find the need to discuss this over the phone, just provide us with the best number to reach you and a preferred date and time and we will make sure to accommodate your request.
We look forward to hearing from you and we hope you've had an amazing day!
Take care and hope to connect with you soon!
Code Black Belt's Support Team
Great app and so simple to use. Needed some changes and the team helped us make the changes. Really happy with the app.
I love the look and functionality of the app. Customer service is amazing - easy to work with and helped make the app flow seemlessly with my page in the look and style of my theme.
I think I will quote my own reply to the support provided by Luisa:
Luisa, Thank you for your support, that was SOOOOO FAST!!! Great support.
I had hardly pressed the send button, when I had a reply back and the issue had been fixed!
Really impressed by the support provided,
Thank you