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Hello Mithai and More Team,
We are very sorry that you are not happy with our app.
We have tested the app in your store and we can see the app is working fine: https://vioo.cc/v/320MN
Since you were having issues with the app preferences on your Shopify admin, our Team has been diligently providing assistance to you. However, we have not received a response from the last email conversation.
Our Team has consistently reached out to you to help you with any issues you are experiencing with the app, and we would appreciate it if you could respond to us.
Our goal is to provide value to every customer and it’s disheartening to learn that you didn’t have a positive experience. We want to make it up to you and make sure that you would be able to use the app to its full potential.
Kindly respond to any of our emails or send us a new one at support@codeblackbelt.com.
We have a team available 24/7 to respond to you and we assure you, that you are our highest priority.
Hope to hear back from you soon and may you have a great day!
Code Black Belt's Support Team