Frequently Bought Together
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Great App, Great Team! Very smooth and easy to use. I recommend it for any one who wants to upsell and increase sales.
The app does exactly what it says. However, there are certain features I expect from a "frequently bought together" app, which I'm missing in this app. The most important being that I cannot give a discount when the suggested products ARE really bought together.
So, great app, just not what i expect.
[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply]
At the time of the merchant writing the review, the app did not have an integrated discounts module, but we were in the process of developing one.
We wrote to the merchant to explain that it was (at the time) clearly explained in our app listings description. We offered the merchant the opportunity to try the app once we had implemented an update. During our correspondence with the merchant, they acknowledged our frankness and willingness to assist in order to accommodate their needs.
Please note that the app has been updated since and comes with a discounts module. More information can be found here:
https://docs.codeblackbelt.com/category/1203-discounts
Extremely cool and effective app highly recommend. I haven't used it much yet but i guarantee I will love it hoping it to increase sales!
Thank you for you review.
Our team did a quality check of the app and it is working smoothly and tuned to your store's theme.
The app is present in the product pages and recommends product bundles based on sales history or manual or random recommendations and does not require you to do anything from there.
Sales depend on many factors, including, the number of products the store has for sale, the store's sales history, its traffic and customer base.
We are pleased to hear that you like the app and recommend it, thank you.
If you have any further feedback for us, we would be more than appreciative to hear it and see how we could have received a 5-star review instead.
Thank you!
I've only recently started using this app but so far I love it! It did not affect the speed of my store and within minutes it was adding suggested products to check out. I still have work to do customizing it but I can tell it's going to be a snap. Glad I found it!
SUPER CONFUSED?
I added the app onto my website, but the app does not allow you to leave the first introduction page to the website?
it says it is automatic, but there is no "frequently bought" app on my website??
it is super confusing and others looked at this and said the same thing?
IT DOES NOT MAKE SENSE??
WHERE IS IT? IT DOES NOT SHOW ON MY WEBSITE?
CAN'T LEAVE THE FIRST PAGE, FUSTRATING?!
I NEED SOME ONE TO RESPOND TO MY MESSAGES PLEASE!?!?
[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply]
We had been communicating a lot with the merchant before they left their review and responding to all their emails and giving continuous support, every day, over the course of a week.
We had shown on many occasions, including sending a video of the app working in their store. Our team also explained how the app works and offered assistance at all times.
We also explained clearly that the app does not appear on home pages, only on product pages.
After many emails back and forth, the merchant was extremely happy and thankful with our service and support and said that we were, "a 5-star service".
Despite this, the merchant unfortunately decided to leave this review, which is completely contradictory to what had actually happened.
Great app and even better service!
amazing customer service. I just downloaded the app, and test run on my store for a while. To my surprise, the team then had helped me set up some configurations to make the app to better match my store.
The BEST APP on Shopify by miles! Easy to use, looks very proffesional, very simple on intergation. AND, I reached out to the support team (I'm a perfectionist) and asked for some further improvements and they came back to me within 2 min with an email that it was all done! I'm very impressed!!! This is a very very excellent service! THANK YOU!!!
Very impressive app. Easy to install and so far is doing everything we needed. We're looking forward to using it.
Great App but even more great the support chat!
I was help by the brilliant and nice Luisa S. , you are the best! ⭐⭐⭐⭐⭐⭐ :)