Frequently Bought Together

Frequently Bought Together

리뷰 (2,444)

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4.9
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2018년 9월 18일에 편집됨

This app has some great features, but there are some bugs.....when attempting to add a discount for bundling, it never worked. I even tried to reinstall the app several times and the same thing kept happening, it actually annoyed the hell out of me. I just uninstalled it and will find a better 'Frequently Bought Together' app on Shopify app store that meets my needs and provides ease of use. Never even received my refund back after they told the Shopify team they would refund me back my money!

Herbal Healing Nation
미국
앱 사용 기간 39분
답글 Code Black Belt개 2019년 3월 25일

[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply]

The app was installed for approximately 30 minutes and installed and uninstalled various times during those 30 minutes.

Unfortunately, we did not receive any email for support to try and help. We tried to reach out on various occasions via email, but received no reply and tried to call the merchant too in good faith and left messages, but no answer. In addition, we had not received any request for a refund of any kind.

Regarding the app, the merchant could not see if the app was effective or not in such a small period of time. Secondly, our app does not modify the store configuration or template and when adding a discount for a bundle, this would have to be configured through their Shopify admin page.

We would have been more than happy to shed more light and assist on what happened if the merchant had given us details on why they thought that our app had a supposed bug, but we are 100% positive that it was not due to our app.

2023년 3월 21일에 편집됨

There Support team is good. I think so for old theme-based website must consult the support team first before making there campaign enabled.

Friedenn
미국
앱 사용 기간 22분
2019년 3월 1일에 편집됨

C'était une bonne application. Plus maintenant. Perdu la plupart de ses fonctions. Cela ne vaut pas ce prix-là. Le support client est également très médiocre.

FrenchieBeauty™
프랑스
앱 사용 기간 9분
2022년 5월 26일

I uninstalled the app and it's still showing Frequently Bought Together products on my product page.

Miahma
브라질
앱 사용 기간 8분
답글 Code Black Belt개 2022년 5월 28일

We have checked that the app was properly uninstalled and it is not displayed in your store any more.

What you saw probably was your browser cache, that hosts the page for a few minutes.

We are sorry for the confusion, please get back to us if you have any further questions.

We wish you the best for your business.

2019년 5월 16일에 편집됨

This app really works well. We use it and have seen an increased average order value. The only thing that is frustrating is that I cannot click the "help" button in the backend to speak with anyone. The buttons on the backend dont seem to be working (maybe its my browser). I have been speaking with their help team (I found their contact e-mail elsewhere) and they assure me that the help button should be working. For whatever reason it still does not work. But this SHOULD NOT make you rethink this app. The team (when you get ahold of them) are all super professional and quick to help and respond.

Shop Solar Kits
캐나다
답글 Code Black Belt개 2019년 5월 16일

We have been in contact with the merchant back and forth many times, including last month.

We have also been receiving emails and replying to merchants as usual and have tested all our systems and everything is working well.

Our Get help link in the apps preferences page opens a popup window and it may have been blocked in the merchant's browser.

We can always be reached direct via support@codeblackbelt.com and we are always pleased to help.

2019년 5월 19일에 편집됨

Fantastic, shows items that I wanted to advertise to people across collections and the colours match my theme fantastically!

Alberts Apothecary
뉴질랜드
2021년 6월 26일

Finally found THE app that I have been looking for. Love how easy it is to make Manual Bundles and how clean it looks. Also, customer service is really helpful and fast to reply. Highly recommend!

Closed Caption
미국
2018년 5월 20일

This tool is so easy to set up, the support is great, and it fits in beautifully among the product page.

Shoe North
캐나다
2024년 9월 25일

Trio Nutrition
미국
앱 사용 기간 4년 초과
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veloToze
미국
앱 사용 기간 대략 1년