Frequently Bought Together , 2 389 recensioner
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They show external ads on your shopify store, this creates issues and also brings uncertainty to potential customers
This review must be written in error or for another app as our app has never shown external ads.
Our app code is comprised of only the app widget and nothing more.
You can see a video recording of the app working nicely in your store at https://youtu.be/M5-2YoOVElQ
Recommend app from a business partner and it was extremely simple to integrate with my shopify store!
Great addition to any site, would definitely recommend
This app has some great features, but there are some bugs.....when attempting to add a discount for bundling, it never worked. I even tried to reinstall the app several times and the same thing kept happening, it actually annoyed the hell out of me. I just uninstalled it and will find a better 'Frequently Bought Together' app on Shopify app store that meets my needs and provides ease of use. Never even received my refund back after they told the Shopify team they would refund me back my money!
[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply]
The app was installed for approximately 30 minutes and installed and uninstalled various times during those 30 minutes.
Unfortunately, we did not receive any email for support to try and help. We tried to reach out on various occasions via email, but received no reply and tried to call the merchant too in good faith and left messages, but no answer. In addition, we had not received any request for a refund of any kind.
Regarding the app, the merchant could not see if the app was effective or not in such a small period of time. Secondly, our app does not modify the store configuration or template and when adding a discount for a bundle, this would have to be configured through their Shopify admin page.
We would have been more than happy to shed more light and assist on what happened if the merchant had given us details on why they thought that our app had a supposed bug, but we are 100% positive that it was not due to our app.
There Support team is good. I think so for old theme-based website must consult the support team first before making there campaign enabled.
C'était une bonne application. Plus maintenant. Perdu la plupart de ses fonctions. Cela ne vaut pas ce prix-là. Le support client est également très médiocre.
I uninstalled the app and it's still showing Frequently Bought Together products on my product page.
We have checked that the app was properly uninstalled and it is not displayed in your store any more.
What you saw probably was your browser cache, that hosts the page for a few minutes.
We are sorry for the confusion, please get back to us if you have any further questions.
We wish you the best for your business.
This tool is so easy to set up, the support is great, and it fits in beautifully among the product page.
This app really works well. We use it and have seen an increased average order value. The only thing that is frustrating is that I cannot click the "help" button in the backend to speak with anyone. The buttons on the backend dont seem to be working (maybe its my browser). I have been speaking with their help team (I found their contact e-mail elsewhere) and they assure me that the help button should be working. For whatever reason it still does not work. But this SHOULD NOT make you rethink this app. The team (when you get ahold of them) are all super professional and quick to help and respond.
We have been in contact with the merchant back and forth many times, including last month.
We have also been receiving emails and replying to merchants as usual and have tested all our systems and everything is working well.
Our Get help link in the apps preferences page opens a popup window and it may have been blocked in the merchant's browser.
We can always be reached direct via support@codeblackbelt.com and we are always pleased to help.
Fantastic, shows items that I wanted to advertise to people across collections and the colours match my theme fantastically!