Frequently Bought Together

Hello, thanks for trying Frequently Bought Together.

The app is automatically configured right after the installation, please check a video recording of your store at https://youtu.be/EORmnmNYTxo

Our support team is always here to help you make the most of the app, just drop us an email at any time and we will be more than happy to help.

Besides, the app is extensively documented at https://docs.codeblackbelt.com/collection/34-frequently-bought-together

Just contact us and we will help you with anything you need!

Hello,

Thanks for installing our app! I have ensured that the app is working smoothly in your store and improved a bit the styles configuration to blend perfectly with your theme.

Our support team is always ready to help so just reach us if you need any assistance.

[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply]

We wrote to the merchant and checked that the app was working smoothly in their store and tuned to their theme.

Unfortunately, the store was new and had just been launched so the store did not have any sales and the app works based on previous sales history in order to recommend products to be bundled together.

The success of the app depends on a few factors, one of which is the popularity of the store and how much traffic it receives and its customer base.

If a store has zero customers and sales, the app will not be able to function as designed.

We offered the merchant, as a goodwill gesture, some more time to try the app so they could build up an order history, but did not receive any reply despite our best efforts to help.

[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply]

At the time of the merchant writing the review, the app did not have an integrated discounts module, but we were in the process of developing one.

We wrote to the merchant to explain that it was (at the time) clearly explained in our app listings description. We offered the merchant the opportunity to try the app once we had implemented an update. During our correspondence with the merchant, they acknowledged our frankness and willingness to assist in order to accommodate their needs.

Please note that the app has been updated since and comes with a discounts module. More information can be found here:
https://docs.codeblackbelt.com/category/1203-discounts

Thank you for you review.

Our team did a quality check of the app and it is working smoothly and tuned to your store's theme.

The app is present in the product pages and recommends product bundles based on sales history or manual or random recommendations and does not require you to do anything from there.

Sales depend on many factors, including, the number of products the store has for sale, the store's sales history, its traffic and customer base.

We are pleased to hear that you like the app and recommend it, thank you.

If you have any further feedback for us, we would be more than appreciative to hear it and see how we could have received a 5-star review instead.

Thank you!

Hello, thanks for trying our app.

The widget position in your product page is totally configurable, we can change it for you in a minute if you want.

Unfortunately, you uninstalled the app right after posting this review. If you install the app again please contact us and we will configure the app exactly as you want.