Frequently Bought Together , 2,383 reviews

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
    2.2K
  • 5% of ratings are 4 stars
    109
  • 1% of ratings are 3 stars
    15
  • 0% of ratings are 2 stars
    2
  • 1% of ratings are 1 stars
    12
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-driven product recommendations, which are known to boost sales and increase average order value. They appreciate its user-friendly interface, customization options, and seamless integration with Shopify themes. The bundle discount feature and the ability to handle high traffic and large product ranges efficiently are also praised. The customer support team is noted for their quick responses and professionalism. Additional features like manual bundles, enhanced product images, and personalized shopping experiences are also valued.

Edited September 18, 2018

This app has some great features, but there are some bugs.....when attempting to add a discount for bundling, it never worked. I even tried to reinstall the app several times and the same thing kept happening, it actually annoyed the hell out of me. I just uninstalled it and will find a better 'Frequently Bought Together' app on Shopify app store that meets my needs and provides ease of use. Never even received my refund back after they told the Shopify team they would refund me back my money!

Herbal Healing Nation
United States
39 minutes using the app
Code Black Belt replied March 25, 2019

[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply]

The app was installed for approximately 30 minutes and installed and uninstalled various times during those 30 minutes.

Unfortunately, we did not receive any email for support to try and help. We tried to reach out on various occasions via email, but received no reply and tried to call the merchant too in good faith and left messages, but no answer. In addition, we had not received any request for a refund of any kind.

Regarding the app, the merchant could not see if the app was effective or not in such a small period of time. Secondly, our app does not modify the store configuration or template and when adding a discount for a bundle, this would have to be configured through their Shopify admin page.

We would have been more than happy to shed more light and assist on what happened if the merchant had given us details on why they thought that our app had a supposed bug, but we are 100% positive that it was not due to our app.

May 26, 2022

I uninstalled the app and it's still showing Frequently Bought Together products on my product page.

Miahma
Brazil
8 minutes using the app
Code Black Belt replied May 28, 2022

We have checked that the app was properly uninstalled and it is not displayed in your store any more.

What you saw probably was your browser cache, that hosts the page for a few minutes.

We are sorry for the confusion, please get back to us if you have any further questions.

We wish you the best for your business.

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