Gesamtbewertung
4,2
Anzahl pro Bewertungsstufe
  • 68 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 5 % der Bewertungen sind 3 Sterne
  • 6 % der Bewertungen sind 2 Sterne
  • 13 % der Bewertungen sind 1 Sterne
Bearbeitet am 8. September 2020

Setup took a bit longer than anticipated as we suffer from the tyranny of time-difference (USA/AU). Once the team was able to get in and iron out a couple on minor wrinkles, I now have a fully functioning store credit system that does what it says on the box and is dead easy to use.

I foresee this saving me a ton of time in managing returns and refunds, added with the ability to use it as a promotional reward function. They also seem very open to suggestions on customer usability tweaks and improvements, so... top marks Todd and team!

HunnyBoots Australia –
Australien
11 monate mit der App
26. September 2017

This app works great for my current needs. I have a small customer base that I can still manage my store credits manually. Support is Awesome! Todd got back to me, even on a weekend, helped with my install problem and also took my suggestions for future updates. I recommend for small businesses.

Badundle
Vereinigte Staaten
10 monate mit der App
1. Oktober 2020

I have only had the app for a short time but am giving 5 stars for the customer service I received. I worked with Cara and she was quick, helpful, and supportive. She made integrating FreshCredit incredibly easy and made sure everything was good and set up.

Peachy Keen Swim
Vereinigte Staaten
10 monate mit der App
3. Juli 2020

Application serves the need for allowing clients to provide store credits to their customer. Great Customer Support as well.

HD MUSCLE CA
Kanada
10 monate mit der App
Bearbeitet am 9. März 2021

Cara with support was amazing to deal with, she had me up & running in a few short minutes !!! Love this app and excited to share it with my customers. its easy to install and use - Thank you Cara for taking the time to help!

JB Boutique
Vereinigte Staaten
10 monate mit der App
16. November 2017

I called in to get help setting up Fresh Credit. I left a message and got a call back very quickly from Todd. Todd was not only incredibly kind, but he was incredibly helpful as well. He was able to resolve my issue on the fly and get everything up and running with no issues. I will continue to recommend and use Fresh Credit on any sites I work on in the future!

Trellis Lane
Vereinigte Staaten
8 monate mit der App
12. Februar 2018

Customer service was very good and very fast. Great app!

Intrust Bank Store
Vereinigte Staaten
8 monate mit der App
6. Juli 2021

O aplicativo resolveu meu problema, pois eu queria incluir e remover créditos para meus clientes usarem na minha loja virtual quando quisessem e que pudessem usar o valor total ou parcial do crédito, isso não consegui fazer com os cupons de descontos padrão da Shopify, então o Fresh Credit resolveu meu problema. Sem falar que estou sendo muito bem atendido pela Cara e ela além de muito atenciosa, tem me orientado a usar a ferramenta da forma correta. Fora isso, eu solicitei a tradução do texto do botão e do pop-up e o botão já foi traduzido, faltando apenas o pop-up, que eles se prontificaram a traduzir em 48 horas. Estou muito satisfeito. Parabéns a todos da equipe e pelo aplicativo bastante funcional.

BetRei - Apostas Online
Brasilien
7 monate mit der App
5. Juli 2021

I started using this app to issue store credits to my customers. Shopify doesn't have this feature (crazy) and issuing store credit via Gift Card created false sales numbers. This is a much better system to track credit. Look forward to the day I can add expiry dates. Customer service is fast and friendly.

Dirty Jane
Kanada
7 monate mit der App
16. Juni 2021

The service I received from Cara in resolving my issue was top notch! The support team is fantastic!

Howe Bowtiful
Vereinigte Staaten
6 monate mit der App