FreshCredit ‑ Store Credit

I have been using this app for a couple of years now, and for the most part its been good. When I ran into issues the support team was great and helped me get it resolved. However, the thing that keeps me from giving this 5 stars is the fact that this app is missing some key features that would make it a game changer: 1) Automatically notifying customers of updates on their account/credits. Everytime I post credits on customer accounts I have to go in a manual email them to give them an update on their account. (which is a headache when you are dealing with high order volumes)
2) your homepage just shows your customers in alphabetical order. There is no way to delete accounts made in error or customers with multiple accounts, and you have no way to see the current numbers of your store.. like how much outstanding money you have in credits. There are no analytics, no summaries, nothing. Its a great app at the core, but its in need of some updating.

You'll pay for the amount of customers you have in your shopify not the amout of store credit accounts, so if you have 50k customers but only 5 with store credit you have to pay for all 50k

We have used this app for over 2 years now, and have had such a great experience! Love how easy and simple it is to use, no added difficult steps. Quick support responses. Highly recommend! Huge thanks to Cara for such fast support!

Cara did a great job! Although we had issues with the app itself, the customer service was able to gather the information I needed.

Great customer service and easy to use app! We would recommend if you are looking for a store credit app to use for your customers! Super user friendly and they are great to help when it is needed. Cara was awesome!

I had a problem with the credit button not showing on my theme, and got assisted right away. smooth and helpful experience

The FreshCredit support and development team helped investigate and fix an conflict with our plugin very efficiently and quickly. Thank you!

I like everything about this App. I would love to see the option to generate reports about the credit status of my customers.

This app really does make it easy for small and start business owners to take care of their customers. Transactions are faster and easier for both the business and customers giving us more time to focus on other things to improve our business rather than the problems that this app has already solved for us :) good job!!

The app has a serious issue which makes using it very difficult and annoying. It refreshes data so quickly that working with the app is almost impossible