FreshCredit ‑ Store Credit , 107 avaliações
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You'll pay for the amount of customers you have in your shopify not the amout of store credit accounts, so if you have 50k customers but only 5 with store credit you have to pay for all 50k
Perfect for adding credit to customer accounts. Easy to integrate with our site and an easy app to use - great onboarding video to get started and outstanding customer support if you need it.
Went way and beyond to help us get everything live on our website, and even gave us a free upgrade. great service and thank you. J4KSPORTS
The FreshCredit support and development team helped investigate and fix an conflict with our plugin very efficiently and quickly. Thank you!
Great app and great support, Thanks Cara!
Very happy with app and customer support
Heart Cara.!
I have been using this app for a couple of years now, and for the most part its been good. When I ran into issues the support team was great and helped me get it resolved. However, the thing that keeps me from giving this 5 stars is the fact that this app is missing some key features that would make it a game changer: 1) Automatically notifying customers of updates on their account/credits. Everytime I post credits on customer accounts I have to go in a manual email them to give them an update on their account. (which is a headache when you are dealing with high order volumes)
2) your homepage just shows your customers in alphabetical order. There is no way to delete accounts made in error or customers with multiple accounts, and you have no way to see the current numbers of your store.. like how much outstanding money you have in credits. There are no analytics, no summaries, nothing. Its a great app at the core, but its in need of some updating.
We first want to say Thank You for your honest and transparent review! Secondly, all of these suggestions are valid! The good news is our team will be working on major enhancements for Fresh Credit in early 2021 and many of your suggestions will be included within the 2021 enhancements. Thank you for your feedback and business through out the years!
SO happy with this service! I needed to transfer stores and they went above and beyond helping this process go as smoothly and easily as possible! Also very easy and convenient to process store credit for customers. Thank you!
Love the app. Super easy to use and navigate through. Customer service answers really fast and is very helpful
They have excellent customer service! We have been using the app for about a week now and it is great. It does exactly what we need and says it does. Todd stands by his app and is open to suggestions for improvements. Is quick to help with any issues or questions you may have.