Classificação geral
4,2
Número por nível de avaliação
  • 68% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 5% das avaliações são de 3 estrelas
  • 6% das avaliações são de 2 estrelas
  • 13% das avaliações são de 1 estrelas
25 de março de 2024

Perfect for adding credit to customer accounts. Easy to integrate with our site and an easy app to use - great onboarding video to get started and outstanding customer support if you need it.

LoveMyTime
Nova Zelândia
4 meses usando o app
2 de fevereiro de 2024

You'll pay for the amount of customers you have in your shopify not the amout of store credit accounts, so if you have 50k customers but only 5 with store credit you have to pay for all 50k

iLevel Lab
Estados Unidos
Quase 3 anos usando o app
22 de janeiro de 2024

Went way and beyond to help us get everything live on our website, and even gave us a free upgrade. great service and thank you. J4KSPORTS

J4K SPORTS
Reino Unido
12 dias usando o app
9 de novembro de 2023

The FreshCredit support and development team helped investigate and fix an conflict with our plugin very efficiently and quickly. Thank you!

All-Star Sports
Estados Unidos
Aproximadamente 1 ano usando o app
26 de outubro de 2023

Great app and great support, Thanks Cara!

Kevia Style, LLC
Estados Unidos
Aproximadamente 2 meses usando o app
14 de outubro de 2020

I have been using this app for a couple of years now, and for the most part its been good. When I ran into issues the support team was great and helped me get it resolved. However, the thing that keeps me from giving this 5 stars is the fact that this app is missing some key features that would make it a game changer: 1) Automatically notifying customers of updates on their account/credits. Everytime I post credits on customer accounts I have to go in a manual email them to give them an update on their account. (which is a headache when you are dealing with high order volumes)
2) your homepage just shows your customers in alphabetical order. There is no way to delete accounts made in error or customers with multiple accounts, and you have no way to see the current numbers of your store.. like how much outstanding money you have in credits. There are no analytics, no summaries, nothing. Its a great app at the core, but its in need of some updating.

Boutique J.Renee
Estados Unidos
Quase 5 anos usando o app
ByteStand deixou uma resposta 15 de outubro de 2020

We first want to say Thank You for your honest and transparent review! Secondly, all of these suggestions are valid! The good news is our team will be working on major enhancements for Fresh Credit in early 2021 and many of your suggestions will be included within the 2021 enhancements. Thank you for your feedback and business through out the years!

29 de julho de 2019

Love the app. Super easy to use and navigate through. Customer service answers really fast and is very helpful

LOVE|LABELS
Estados Unidos
Mais de 4 anos usando o app
14 de dezembro de 2017

They have excellent customer service! We have been using the app for about a week now and it is great. It does exactly what we need and says it does. Todd stands by his app and is open to suggestions for improvements. Is quick to help with any issues or questions you may have.

Spear Gear Nyc
Estados Unidos
Aproximadamente 4 anos usando o app
15 de junho de 2018

Finally a cost efficient and streamlined store credit app, this app has made our returns process 3 x more efficient by saving us around 2 minutes per credit we issue, and for a store with 10s of thousands of customers this is something we badly needed, if you are still creating individual discount codes as store credits for your customers I would highly suggest this app!

Generation Outcast Clothing
Austrália
Mais de 3 anos usando o app
Data de edição: 23 de setembro de 2020

Fresh Credit has been vital to the success of my online store. I recently had a technical issue, a rarity for this application, but Cara was able to provide prompt service and got the issue quickly resolved. Thank you ByteStand!

HACKLEY PICK-UP STORE
Estados Unidos
Quase 3 anos usando o app