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App didn't work with my theme and they continued to blame other apps rather than rectifying the error on their end. Don't bother wasting your time with this app.
Thank you for your feedback on our app and your willingness to try Fresh Credit! It is unfortunate and true that this store had another app interfering with our code.
Our team actively tried to resolve this issue with the assistance of the merchant. It is unfortunate this could not be solved before the app was uninstalled.
Customer service responds quickly. Unfortunately not compatible with our theme, but they've offered to see if they can expand compatibility. Very cool!
Quick to respond! Fixed my issue and the app worked as described. The app then picked up all my customers and I was ready to go. They are working on rolling out some new features. So I am hoping that these new features include the ability to account for the credit that is used through reports. Right now it shows up as discount, if your store has other discounts you would not be able to tell them apart. We will be using this FreshCredit as trade we offer customers for trading in inventory. The ability to search a customer by name would be helpful. I look forward to seeing what their new upgrades are! I have a lot of faith in this app particularly based on their great customer service!
Horrible customer service, the app did not work, I have reached out 4 times in the past two days and have not been responded to
We responded in less than 3 hours. Here is a screen capture of our chat transcript: https://nimb.ws/UTJw80
We take customer service very seriously, and always respond as quickly as we can.
系統設計邏輯精良,非常期待使用
但是佈景主題不支援
請求技術人員支援後
七天試用,始終沒有解決
讓人無相信付費後的服務品質
有待加強。
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Customers are not able to see these credits at check out. Didn't solve our problem.
Cara was very helpful in loading customers for me &ensured the rest of the app was loaded correctly
great app just can't find the setting to change a few things, that would make it a lot easier to use
Although I was unable to ultimately use the app for our site because it interfered with another pricing app we have to use on our site, I have to say that:
1. The Customer Service from this app was amazing in helping us get it installed.
2. The ease of issuing credits to a customer was amazing. It's a simple, straightforward solution to offering credit to your online customers.
3. Even when we realized we couldn't use it, the customer service rep went back in and removed the code they had put in to make it work.
I'll definitely remember this app for future websites. Customer Service is A++
This app is basic a fancy way to used discount codes. its not cash. i can't use discount codes and fresh credit at the same time.
This is 100% a Shopify limitation, nothing we can do to resolve this. Please contact Shopify and ask them to fix this restriction!