评论 (106)

整体评分
4.2
每个评分等级的数量
  • 68% 的评分是 5 星
  • 8% 的评分是 4 星
  • 5% 的评分是 3 星
  • 6% 的评分是 2 星
  • 13% 的评分是 1 星
2017年7月24日

Love these guys and this app. Did exactly what I needed and support guys resolved an issue I had quick. Thanks

Ecoflowers
美国
6个月 人在使用应用
2017年9月15日

I've just started using Fresh Credit with my website and so far has been incredibly easy. There was one coding issue through my Shopify site that kept it from showing in a customer's account but it was easily and quickly fixed by the representatives. I think my customers will love having this feature!

Southern Sunday Shop
美国
5个月 人在使用应用
2020年1月5日

FreshCredit Team were super accomodating when fixing the app for our theme. It works perfectly on our store now and is super easy to use!

Staple Swim
澳大利亚
5个月 人在使用应用
2020年8月11日

I emailed support and received fast assistance and very nice customer service! The resolution took roughly 24 hours.

Artemis Distribution
美国
5个月 人在使用应用
编辑时间:2021年1月27日

Customer Service was Fantastic: Cara was so helpful from start to finish and fixed my problem quick.

catelinbalesdesigns
美国
4个月 人在使用应用
2021年8月10日

Amazing custom service! Went above and beyond to help me and figure out the issue I was having! Would deff recommend!

Southern An Sassy Boutique
美国
4个月 人在使用应用
2017年12月21日

Excellent app, nice and straight forward!

Fogged Out Vapes
加拿大
4个月 人在使用应用
编辑时间:2020年10月23日

App works well if your recipients follow directions to use it. I had a couple of custom questions and Cara with the customer service team was wonderful in helping with all of my requests.

ST Dev Con Redemption
美国
4个月 人在使用应用
2017年12月7日

Amazing support and features would never uninstall this app!

Freshcopss
美国
3个月 人在使用应用
2020年10月14日

I have been using this app for a couple of years now, and for the most part its been good. When I ran into issues the support team was great and helped me get it resolved. However, the thing that keeps me from giving this 5 stars is the fact that this app is missing some key features that would make it a game changer: 1) Automatically notifying customers of updates on their account/credits. Everytime I post credits on customer accounts I have to go in a manual email them to give them an update on their account. (which is a headache when you are dealing with high order volumes)
2) your homepage just shows your customers in alphabetical order. There is no way to delete accounts made in error or customers with multiple accounts, and you have no way to see the current numbers of your store.. like how much outstanding money you have in credits. There are no analytics, no summaries, nothing. Its a great app at the core, but its in need of some updating.

Boutique J.Renee
美国
接近5年 人在使用应用
ByteStand已回复 2020年10月15日

We first want to say Thank You for your honest and transparent review! Secondly, all of these suggestions are valid! The good news is our team will be working on major enhancements for Fresh Credit in early 2021 and many of your suggestions will be included within the 2021 enhancements. Thank you for your feedback and business through out the years!