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Cara is so kind and helpful. A treasure for sure. She helped me thru the entire process. Ella Belles
Great idea for an app, very useful... if it would only work how it states... Beyond disappointed in this app right now. Installed went through the process of adding store credit for a customer & had the customer turn around and tell me about how it doesn't work and how disappointed they were because of this faulty app... So if you want to let down all of your customers with false hope and lies then this app is for you!! If not stay far away. Reached out to customer service via email & phone number provided, no answer or response from either....
I have more customers than my subscription allows forcing me to upgrade to a super expensive subscription but I only want to give store credit to less than the allowed customer limit amount in the starter plan. Just because they have a customer account with me doesn't mean I want to offer them credit or that they even shop with me or have placed a single order. Many customers have multiple accounts with multiple emails. I won't be able to use the app due to this.
Our pricing is very clear, and based on the number of total customers a shop has. This is disclosed up front prior to installation. To elaborate, FreshCredit works just like a bank account.
Just like a bank account, where you may not have money in your bank account, you still HAVE an account with the bank and all the overhead associated with that account.
So even though a customer may not have credit on your store, FreshCredit must still maintain the customers account and be ready to quickly and easily add credit in real time.
Unable to install this on store, It says no page found with the link address. Tried reaching out earlier but my issue was not resolved.
I wanted to use this because we do not allow order cancellations and wanted to be able to with store credit. Unfortunately the software does not properly sync customers
We've used probably 30 apps over the years to manage our store, so we have a lot of experience. This one has to be the worst by far that we have ever come across. Seriously. It's that bad. Don't even waste your time.