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Our contact database needed to be updated, I reached out for support, they replied right away and fixed the issue. Great service and very friendly.
Great app, and fantastic customer service! Todd is very easy to work with and quick to respond to any questions I had. There was an issue where the app wasn't working properly with my theme, Todd answered my phone call right away and kept in touch with me through e-mail and let me know as soon as he got it fixed! Would recommend this app to anyone. Thank you, Todd!
This app is intuitive and user-friendly. Despite a few hiccups in synchronising customer data when we first started it's coming together really nicely. We have also requested for styling customisation and the team have updated the button styling already. Great work and prompt response!
Seems like it could be perfect but not loading all my customers so there's no way to link all my current outstanding credits for use online etc. Reached out to customer service (phone and web) and no one has gotten back to me...
Cara's customer service is exactly like what others have to say in the reviews. Very thorough, knowledgeable. All my questions were answered
Great app and easy to use! We have used this app for several months and have had no issues. Customer support is very easy to get a hold of as well.
FreshCredit has been so easy to use! We have implemented it on our wholesale side of our business for all of our retailers. It's an easy few clicks to get a credit out to the stores. Their Customer support is also amazing and friendly. Thank you so much Cara for your attention to detail and for making us feel like you actually care!
The app is so easy to use as a store owner. A good solution to the issue of how to manage store credit without using gift cards. There is a limitation of one discount/code per order. Because I use a discount code for my wholesale customers, I cannot use this app for my store.
The FreshCredit support and development team helped investigate and fix an conflict with our plugin very efficiently and quickly. Thank you!
Great app and the support was fast and efficient! Cara was brilliant and resolved our issue promptly. Thank you very much!