評價 (106)

整體評分
4.2
各級評分數量
  • 68% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 6% 的評分為 2 顆星
  • 13% 的評分為 1 顆星
2024年2月2日

You'll pay for the amount of customers you have in your shopify not the amout of store credit accounts, so if you have 50k customers but only 5 with store credit you have to pay for all 50k

iLevel Lab
美國
使用應用程式 接近3年
2018年3月22日

HORRIBLE. Because it doesn't work. Customers are trying to checkout and can't because the credit isn't showing up in their account. I literally have to send screen shots to show people it is in there.
AND, a customer cannot use a coupon code and their store credit at the same time. That is insane. A store credit is like cash. Why would you not also be able to use a coupon and cash.
This needs serious work.

Shopivyboutique
美國
使用應用程式 5個月
2018年11月13日

I don't mean to leave a review but I couldn't find another way to ask a question. I set up FreshCredit as per the video, walked my customer through the steps as per the video and his credit didn't show up in check out and he got fed up and just ended up paying which was rather embarassing. Could you pls help me figure out/fix what went wrong pls?

Oh My Goodness!
新加坡
使用應用程式 4個月
2021年6月18日

Does not work. My clients credits do not show up as promised with this app. I am cancelling as it is a waste of money

rustiKCreation Store
美國
使用應用程式 3個月
ByteStand 已回覆 2021年6月18日

Hi Alisa,
We just saw the 1 star review that was left by rustikcreation-store.myshopify.com for Fresh Credit. We would love an opportunity to correct this. As a small business owner you can imagine reviews are very important. I noticed the app was installed on your store in April but I do not have any record of this store reaching out to us and letting us know this app was not working correctly.
We would super appreciate it if you'd give us a chance to get the app working for you so we could redeem ourselves! I am more than happy to help and get you up and running!
Thanks, Cara

2018年2月4日

really bad I am trying to add a new customer and it is not working! this is really Bad

Seven Concept
巴林
使用應用程式 2個月
2018年1月29日

Doesn't work if you're using a tiered pricing app like BOLD. It will simply remove the tiered pricing level already given to your customer before allowing them to use store credit. Which sort of defeats the whole point of the app. Absolute waste of time.

Yayo Familia
英國
使用應用程式 15天
2017年12月25日

Uses a discount code, so if your customers also have a discount code they want to apply, like during a sale, they can't

Pescience
美國
使用應用程式 7天
2021年4月19日

App didn't work with my theme and they continued to blame other apps rather than rectifying the error on their end. Don't bother wasting your time with this app.

The Original Organic Company
澳洲
使用應用程式 7天
ByteStand 已回覆 2021年4月20日

Thank you for your feedback on our app and your willingness to try Fresh Credit! It is unfortunate and true that this store had another app interfering with our code.

Our team actively tried to resolve this issue with the assistance of the merchant. It is unfortunate this could not be solved before the app was uninstalled.

編輯時間:2019年12月18日

Horrible customer service, the app did not work, I have reached out 4 times in the past two days and have not been responded to

Ocean Views Beauty
美國
使用應用程式 5天
ByteStand 已回覆 2019年12月18日

We responded in less than 3 hours. Here is a screen capture of our chat transcript: https://nimb.ws/UTJw80

We take customer service very seriously, and always respond as quickly as we can.

2018年6月16日

Customers are not able to see these credits at check out. Didn't solve our problem.

Outback Life
印度
使用應用程式 3天