FreshCredit ‑ Store Credit , 107 則評價

I have been using this app for a couple of years now, and for the most part its been good. When I ran into issues the support team was great and helped me get it resolved. However, the thing that keeps me from giving this 5 stars is the fact that this app is missing some key features that would make it a game changer: 1) Automatically notifying customers of updates on their account/credits. Everytime I post credits on customer accounts I have to go in a manual email them to give them an update on their account. (which is a headache when you are dealing with high order volumes)
2) your homepage just shows your customers in alphabetical order. There is no way to delete accounts made in error or customers with multiple accounts, and you have no way to see the current numbers of your store.. like how much outstanding money you have in credits. There are no analytics, no summaries, nothing. Its a great app at the core, but its in need of some updating.

The app is so easy to use as a store owner. A good solution to the issue of how to manage store credit without using gift cards. There is a limitation of one discount/code per order. Because I use a discount code for my wholesale customers, I cannot use this app for my store.

WARNING!!! If you use additional notes in your check out process it will conflict. Customer Service took a week to let me know and then said "they are too busy" to fix the issue. Quite sad for an app that wants's it's customers to pay a monthly fee. I can't think of a worst response aside from no response. If customer service is something you are looking for, move on to another app. Fortunately for potential customers, I am not too busy to write this negative review.

系統設計邏輯精良,非常期待使用
但是佈景主題不支援
請求技術人員支援後
七天試用,始終沒有解決
讓人無相信付費後的服務品質
有待加強。
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great app just can't find the setting to change a few things, that would make it a lot easier to use