FreshCredit ‑ Store Credit , 107 reviews

Overall rating
4.3
Counts per rating level
  • 68% of ratings are 5 stars
    73
  • 8% of ratings are 4 stars
    9
  • 5% of ratings are 3 stars
    5
  • 6% of ratings are 2 stars
    6
  • 13% of ratings are 1 stars
    14
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient processing of store credits and compatibility with various themes and plugins. It's praised for its ability to store credit in customer accounts, addressing a common Shopify issue. The support team is known for their quick and effective help. The app is appreciated for simplifying the returns process and establishing credit lines for clients, boosting sales and customer loyalty. It's particularly beneficial for small businesses.

Edited December 2, 2020

I have more customers than my subscription allows forcing me to upgrade to a super expensive subscription but I only want to give store credit to less than the allowed customer limit amount in the starter plan. Just because they have a customer account with me doesn't mean I want to offer them credit or that they even shop with me or have placed a single order. Many customers have multiple accounts with multiple emails. I won't be able to use the app due to this.

Lavish Bath Box
United States
44 minutes using the app
ByteStand replied December 2, 2020

Our pricing is very clear, and based on the number of total customers a shop has. This is disclosed up front prior to installation. To elaborate, FreshCredit works just like a bank account.

Just like a bank account, where you may not have money in your bank account, you still HAVE an account with the bank and all the overhead associated with that account.

So even though a customer may not have credit on your store, FreshCredit must still maintain the customers account and be ready to quickly and easily add credit in real time.

December 9, 2022

Unable to install this on store, It says no page found with the link address. Tried reaching out earlier but my issue was not resolved.

Livspace Catalogue
Singapore
30 minutes using the app
September 12, 2018

I wanted to use this because we do not allow order cancellations and wanted to be able to with store credit. Unfortunately the software does not properly sync customers

State of Comics
United States
28 minutes using the app
July 12, 2017

We've used probably 30 apps over the years to manage our store, so we have a lot of experience. This one has to be the worst by far that we have ever come across. Seriously. It's that bad. Don't even waste your time.

Supply Provision Co
United States
2 minutes using the app
2
2