Overall rating
4.3
Counts per rating level
  • 68% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient processing of store credits and compatibility with various themes and plugins. It's praised for its ability to store credit in customer accounts, addressing a common Shopify issue. The support team is known for their quick and effective help. The app is appreciated for simplifying the returns process and establishing credit lines for clients, boosting sales and customer loyalty. It's particularly beneficial for small businesses.

Edited October 23, 2020

App works well if your recipients follow directions to use it. I had a couple of custom questions and Cara with the customer service team was wonderful in helping with all of my requests.

ST Dev Con Redemption
United States
4 months using the app
December 7, 2017

Amazing support and features would never uninstall this app!

Freshcopss
United States
3 months using the app
December 20, 2017

We have been using Fresh Credit for a month now and so far everything has been really easy

Ggglory
United States
3 months using the app
December 17, 2017

I can offer store credit during sales

Straight From The City
United States
2 months using the app
June 18, 2020

Great app and great timely support! Todd and the team has been awesome to work with and this app met our needs exactly.

Locorum London
Canada
2 months using the app
January 11, 2018

Great app, it really solves a problem!! And also awesome service, this guys translate the whole app for me to spanish in less than 24 hours since I write to support. Awesome job guys!

Meat House
Panama
2 months using the app
July 4, 2019

Um. Life changing. Just installed this app--customer support was amazing. Now I can store credit in customer accounts--solution to one real limitation of Shopify.

Fawn Shoppe
United States
About 2 months using the app
March 25, 2020

This app does everything I need to! Not to mention their support response is fast and very helpful.

iNerdz Parts
United States
About 2 months using the app
July 14, 2021

I love the idea of this app! It's so exciting and fun! It's also very simple to use and not all that expensive. Lastly, the customer service is fantastic! I had like a million questions and now I don't have any.

Adorable Stuffed Animals
United States
About 1 month using the app
Edited December 30, 2020

It is an excellent application that perfectly loyalty to my clients. Best of all Customer Service!..

Market People
Chile
20 days using the app