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Tried using this app to display Instagram photos on my website and it continued to not show the photos, rather blank image spaces.
Had to reload the photos and reconnect to Instagram countless times...
Hi there,
We're sorry you had an issue with our app regarding the Instagram connection. We know it must be frustrating and that's not how we want our customers to feel at all.
While most of our users didn't have a problem with connecting their instagram account, we want to make sure it also works for you as well.
We are ready to help you troubleshoot and help to make your experience right. Can you submit a ticket in our system so we can help you directly through our portal?
https://freshdesignstudio.com/contact/shopify-support-ticket-from-fresh-design-studio/
THIS IS A TERRIBLE APP DO NOT ADD TO YOUR SHOP! I created ALOT of albums and they were showing up fine for a few hours and then all of a sudden they had ALL DISAPPEARED! it took me forever to upload to begin with and all that work for nothing. VERY DISAPPOINTED!
We understand. your frustration. We have resolved this issue for you, as soon as you contact us. The issue was due to an interruption with Shopify's server and API connection. not the app itself. The app is working fine after the connection is established within a few minutes.
Thank you for giving us a try.