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Tried using this app to display Instagram photos on my website and it continued to not show the photos, rather blank image spaces.
Had to reload the photos and reconnect to Instagram countless times...
Hi there,
We're sorry you had an issue with our app regarding the Instagram connection. We know it must be frustrating and that's not how we want our customers to feel at all.
While most of our users didn't have a problem with connecting their instagram account, we want to make sure it also works for you as well.
We are ready to help you troubleshoot and help to make your experience right. Can you submit a ticket in our system so we can help you directly through our portal?
https://freshdesignstudio.com/contact/shopify-support-ticket-from-fresh-design-studio/
This gallery helped me a lot, it works well and is well tuned. I have a lot of free digital products on my site to attract buyers. And for a long time I looked for a gallery, went through many. This is ideal if you need to sort a lot of pictures.
I do not know how many photos can be added in the description of this one.
I was surprised that there were so few reviews but I found the reason. When I wanted to write a review from the application, I was thrown with everything else by another application of your company related to inventory. I specifically went to the site and found your application in the search to write a review ..
From the wishes - it would be very good that you still have the opportunity to share pictures on social networks as in other similar applications.
THIS IS A TERRIBLE APP DO NOT ADD TO YOUR SHOP! I created ALOT of albums and they were showing up fine for a few hours and then all of a sudden they had ALL DISAPPEARED! it took me forever to upload to begin with and all that work for nothing. VERY DISAPPOINTED!
We understand. your frustration. We have resolved this issue for you, as soon as you contact us. The issue was due to an interruption with Shopify's server and API connection. not the app itself. The app is working fine after the connection is established within a few minutes.
Thank you for giving us a try.
I don't know what the fuzz is, it's a gallery app that works well on all my Shopify pages. I use it for product displays, testimonials, and user showcases. It's a huge point for me to be light and speedy. I have tested probably 6 other photo gallery apps, this one is the fastest.
I've tried a bunch of gallery apps for my Shopify store, but Fresh Photo Gallery is by far the best value! It took no more than 30 seconds to set up, and I can pick from lots of different gallery layouts, which makes my store look high-end and unique. The best part is that I can make as many galleries as I want and put them anywhere in my store. This means I can show off my products in so many ways. It feels like I can do anything to make my store shine!
After trying a few other apps, this is the easiest app to create and insert a photo gallery in my Shopify store. It works for us on mobile and desktop, which some apps just don't. We also can add photos directly from Instagram, which save us time.
first class support from john, looked for a gallery for sometime, and this ticks all the boxes... i cannot begin to explain how much support i was given with regards asking for a gallery button on my homepage ....if you are looking for a nice gallery ...look no further ...fantastic thanks again !!!
Hi! I added this app, made few galleries, but I have some problems. I wrote 2 times to support, but no any answers!
How to get help from support team?
Thanks.
Use our support email "shopify_support@freshds.com" or the support link "https://freshdesignstudio.com/contact/shopify-support-ticket-from-fresh-design-studio/".
You will get a response within 24 hours, usually much sooner.