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This app has revolutionised our store and we truly couldn't operate without.
It works flawlessly and offers an efficient and effective way of tracking our batches across our warehouse.
The team over at freshly go above and beyond in assisting their customers, even when they don't have to. I can't fault them enough
Excellent app with amazing tech support. No longer need to worry about whether stock is getting short-dated as Freshly automates it all for us. Our customers have full visibility of the shelf life of the product they're buying (although you can choose not to display it too), and we have full traceability. Also helps us to comply with VMD regulations for animal medicines. Highly recommended if you have perishable products.
Thanks for sharing your use case with us! Your review made our day 🌷
The app is great. Very easy to use and eliminates manually tracking multiple expiration dates. Customer service is amazing. I was having trouble with integrating expiration dates to my store and they went in and set it all up for me.
So happy to hear that you've been able to eliminate manual tracking! Thanks for working with our team 🤗
Works great for tracking our batches of items.
I've been using Freshly on a store with specific inventory tracking needs as part of a strict food safety program. It's worked wonderfully the whole time and there are surprisingly very few other options for this app/service. Additionally, some of the other options are way overpriced.
Recently, a new Shopify feature allowed me to remove a complicated system I had in place for specific warehouse fulfillment/inventory based on shipping location of the order, and the new strategy caused a communication error between Shopify and Freshly data.
The support team at Freshly was quick to respond to my request and helped me implement a system that meets all my needs perfectly.
I appreciate the product and the service and strongly recommend Freshly to those looking for managing inventory and lot/batch data easily. I also recommend that anyone who uses Freshly get comfortable importing and export batch data.
Thank you Cherry and the rest of the support team that helped!
Thanks so much for your detailed review. Feeling lucky to be working with businesses like yours. ⭐️
Great app
Thanks for leaving us a 5-star review! 🤩
Responsive Support. The app didn't work the way we needed it to initialy, but in about a week the support team for freshly had it working for us.
Thanks so much for your review!
Helpful service, great product!
Thanks for taking the time to leave us a review 🙌
Great support for every request! 5 stars deserved!
Thanks so much for your review! We'll be sure to pass on your message to our support team. 😊
Freshly has been a godsend to our company. It allows us to track a lot of additional information related to our consumable products such as batch numbers, expiry dates, received dates, invoice numbers, barcodes and bin locations with ease. It even makes the return of product an ease. Their batch reporting is excellent should we ever have a recall and need to contact customers who received a recalled item. Best of all, it informs us before our batches expire that they are coming close to expiry which allows us to put them on sale before it's too late. Our batches are even removed from inventory automatically a specified number of days before they expire which reduces the risk of customers getting old product without any intervention on our end. It then emails us to let us know so that we can remove the physical inventory, As if that wasn't enough, they have the best packing slips I have ever seen. They contain every piece of information you could ever want and make it extrenmely easy to customize the packing slip to your specific needs. We set ours up to display batch, bin and qty information for each batch used to fill an order for each product on the order. This makes it extremely easy for our shipper and for our customer service team if an item is returned. All this information is also stored with the order in Shopify. What an amazing app that is only outdone by their customer service :) I highly recommend it to any merchant selling consumable products! Thanks Basil and Lichen for quickly adding the features that we needed to integrate Freshly seamlessly into our business processes :)
Thanks so much for your thoughtful and amazing review. 💕 It's a pleasure working with you!
- Lichen & Basil