Reseñas (46)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
12 de octubre de 2024

In May, my team installed the Freshly App to monitor the expiration dates of products stored in our warehouse. After a long search, we finally found this app and began using it primarily for recording expiration dates of incoming products.

However, I repeatedly heard feedback from my staff that the app was not very user-friendly, and tracking product information was somewhat challenging.

I hadn’t personally used the app myself, so I wasn’t sure if this feedback was accurate. Last week, I decided to explore the App and was initially set on removing it.

After thoroughly exploring its features, instructions, and various options available for customizing our store, I came to a surprising conclusion: this App is perfect for expiration date management. Freshly enables full automation of one of the most critical processes in inventory management, saving us significant time and effort.

During my personal setup, I had a few questions and reached out to support. Each time, I received responses within two hours. While some responses were brief, with links for further reading, I appreciated the comprehensiveness of the information provided in their resources. After testing all features, I realized I needed additional theme code adjustments, and Freshly support team went above and beyond to accommodate my requirements. For two days, they worked diligently to implement custom adjustments that weren’t initially included in the app’s capabilities, meeting all my expectations by the end.

Overall, I am genuinely impressed by Freshly and its support team. Their dedication to customer satisfaction, coupled with the app’s robust functionality, has left me thoroughly satisfied. Thank you so much for the excellent work, Freshly team! You’re fantastic!

Filler Lux™
Estados Unidos
5 meses usando la aplicación
Freshly Commerce respondió 16 de octubre de 2024

Thank you for your detailed and thoughtful review! We’re thrilled to hear that Freshly has met your needs for expiration date management and that our support team could assist you effectively. 🌟 Your satisfaction means the world to us! If you need anything else, don’t hesitate to reach out. We appreciate your support! ❤️

17 de septiembre de 2024

This app has revolutionised our store and we truly couldn't operate without.

It works flawlessly and offers an efficient and effective way of tracking our batches across our warehouse.

The team over at freshly go above and beyond in assisting their customers, even when they don't have to. I can't fault them enough

King's Candy
Reino Unido
Alrededor de 3 años usando la aplicación
Freshly Commerce respondió 16 de octubre de 2024

Thank you for your amazing feedback! 🌟 We’re so glad to hear that our app has transformed your store and that our team could assist you. We’re always here to help! 🙌

22 de julio de 2024

Excellent app with amazing tech support. No longer need to worry about whether stock is getting short-dated as Freshly automates it all for us. Our customers have full visibility of the shelf life of the product they're buying (although you can choose not to display it too), and we have full traceability. Also helps us to comply with VMD regulations for animal medicines. Highly recommended if you have perishable products.

equichoice.co.uk
Reino Unido
Alrededor de 2 años usando la aplicación
Freshly Commerce respondió 14 de agosto de 2024

Thanks for sharing your use case with us! Your review made our day 🌷

9 de agosto de 2024

The app is great. Very easy to use and eliminates manually tracking multiple expiration dates. Customer service is amazing. I was having trouble with integrating expiration dates to my store and they went in and set it all up for me.

Teadog
Estados Unidos
2 meses usando la aplicación
Freshly Commerce respondió 14 de agosto de 2024

So happy to hear that you've been able to eliminate manual tracking! Thanks for working with our team 🤗

18 de octubre de 2024

App molto utile e intuitiva, eccezionale per velocità ed efficienza il servizio clienti

Collezione It
Italia
Alrededor de 2 meses usando la aplicación
Freshly Commerce respondió 23 de octubre de 2024

Thank you for your amazing feedback! We’re glad you find our app useful and efficient in customer service. We appreciate your support! ❤️

29 de agosto de 2024

Works great for tracking our batches of items.

Stiletto Piercing Supply Inc.
Estados Unidos
3 días usando la aplicación
Freshly Commerce respondió 16 de octubre de 2024

Thank you for your feedback! We’re delighted to hear that our app is helping you effectively track your batches. We appreciate your support! 🎉

4 de abril de 2024

I've been using Freshly on a store with specific inventory tracking needs as part of a strict food safety program. It's worked wonderfully the whole time and there are surprisingly very few other options for this app/service. Additionally, some of the other options are way overpriced.

Recently, a new Shopify feature allowed me to remove a complicated system I had in place for specific warehouse fulfillment/inventory based on shipping location of the order, and the new strategy caused a communication error between Shopify and Freshly data.

The support team at Freshly was quick to respond to my request and helped me implement a system that meets all my needs perfectly.

I appreciate the product and the service and strongly recommend Freshly to those looking for managing inventory and lot/batch data easily. I also recommend that anyone who uses Freshly get comfortable importing and export batch data.

Thank you Cherry and the rest of the support team that helped!

ANSWERS Pet Food
Estados Unidos
Más de 1 año usando la aplicación
Freshly Commerce respondió 14 de agosto de 2024

Thanks so much for your detailed review. Feeling lucky to be working with businesses like yours. ⭐️

21 de junio de 2024

Great app

Just Closeouts Canada Inc.
Canadá
Más de 2 años usando la aplicación
Freshly Commerce respondió 14 de agosto de 2024

Thanks for leaving us a 5-star review! 🤩

14 de marzo de 2024

Responsive Support. The app didn't work the way we needed it to initialy, but in about a week the support team for freshly had it working for us.

Hummingbird Chocolate Maker
Canadá
Alrededor de 1 mes usando la aplicación
Freshly Commerce respondió 14 de agosto de 2024

Thanks so much for your review!

26 de febrero de 2024

Helpful service, great product!

True Botanica Nutritional Supplements
Estados Unidos
Casi 2 años usando la aplicación
Freshly Commerce respondió 14 de agosto de 2024

Thanks for taking the time to leave us a review 🙌