Freshly Batch Inventory

Helpful service, great product!

Great app

I'm using this to help track batches of skincare products. The option before was either to keep a manual record (which we were doing) or pay for an inventory management system which would be too complex for our current needs. Freshly is well designed and easy to use. It's reassuring to know we can get all the essential info, such as batch delivery & expiry dates, how much of each batch is left and which customers it's been sent to, at the click of a button.

Freshly has been a godsend to our company. It allows us to track a lot of additional information related to our consumable products such as batch numbers, expiry dates, received dates, invoice numbers, barcodes and bin locations with ease. It even makes the return of product an ease. Their batch reporting is excellent should we ever have a recall and need to contact customers who received a recalled item. Best of all, it informs us before our batches expire that they are coming close to expiry which allows us to put them on sale before it's too late. Our batches are even removed from inventory automatically a specified number of days before they expire which reduces the risk of customers getting old product without any intervention on our end. It then emails us to let us know so that we can remove the physical inventory, As if that wasn't enough, they have the best packing slips I have ever seen. They contain every piece of information you could ever want and make it extrenmely easy to customize the packing slip to your specific needs. We set ours up to display batch, bin and qty information for each batch used to fill an order for each product on the order. This makes it extremely easy for our shipper and for our customer service team if an item is returned. All this information is also stored with the order in Shopify. What an amazing app that is only outdone by their customer service :) I highly recommend it to any merchant selling consumable products! Thanks Basil and Lichen for quickly adding the features that we needed to integrate Freshly seamlessly into our business processes :)

Customer service has been very responsive in my experience. We have been using the app for almost two years.

Best inventory management application to start. Very well integrated with Shopify with a good support team to help you out with all necessary setup.
I am looking forward to subscribing annual package.
- Kiran Ghuge, Multimedia Head, Glowderma Lab

Es ist ein sehr nützliches Programm, es hilft mir sehr bei meiner Arbeit. Was noch fehlt, ist eine mobile Applikation mit fehlerfreiem Betrieb.
Zuvor funktionierte die mobile App nicht richtig, aber auch das wurde behoben, und jetzt bin ich zu 100 % zufrieden damit.
Und der Kundenservice ist sehr professionell, schnell und hilfsbereit.

A great app for keeping track of all your batches with the best support across the entire platform. Freshly's team really makes you feel like you're all in the same boat, as Freshly adapts to a shop's needs. And it keeps getting better and better!

Though my issue was really bad but with great customer service, attentive and fast response also very nice staff, everything was solved!

The Freshly app is good and helpful for displaying live and in-time expiration dates. The best part is that the support team is very nice and helpful, and will make sure to fix any issues that come up with the site or theme. Would recommend to use for stores that have this need!