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Freshly has been a godsend to our company. It allows us to track a lot of additional information related to our consumable products such as batch numbers, expiry dates, received dates, invoice numbers, barcodes and bin locations with ease. It even makes the return of product an ease. Their batch reporting is excellent should we ever have a recall and need to contact customers who received a recalled item. Best of all, it informs us before our batches expire that they are coming close to expiry which allows us to put them on sale before it's too late. Our batches are even removed from inventory automatically a specified number of days before they expire which reduces the risk of customers getting old product without any intervention on our end. It then emails us to let us know so that we can remove the physical inventory, As if that wasn't enough, they have the best packing slips I have ever seen. They contain every piece of information you could ever want and make it extrenmely easy to customize the packing slip to your specific needs. We set ours up to display batch, bin and qty information for each batch used to fill an order for each product on the order. This makes it extremely easy for our shipper and for our customer service team if an item is returned. All this information is also stored with the order in Shopify. What an amazing app that is only outdone by their customer service :) I highly recommend it to any merchant selling consumable products! Thanks Basil and Lichen for quickly adding the features that we needed to integrate Freshly seamlessly into our business processes :)
Thanks so much for your thoughtful and amazing review. 💕 It's a pleasure working with you!
- Lichen & Basil
Customer service has been very responsive in my experience. We have been using the app for almost two years.
We're so grateful that you've been with us for 2 years! 🎉 Thanks for supporting our app and for your review!
Best inventory management application to start. Very well integrated with Shopify with a good support team to help you out with all necessary setup.
I am looking forward to subscribing annual package.
- Kiran Ghuge, Multimedia Head, Glowderma Lab
Thanks so much for your review Kiran! 😊 We'll let you know when we have our annual subscription available. Please let us know if we can help out further!
A great app for keeping track of all your batches with the best support across the entire platform. Freshly's team really makes you feel like you're all in the same boat, as Freshly adapts to a shop's needs. And it keeps getting better and better!
Thanks for your thoughtful review. We're so glad we get to work with you and your team. 🤗
Though my issue was really bad but with great customer service, attentive and fast response also very nice staff, everything was solved!
Thanks for leaving us a great review and for working with our team to resolve the issue. ✨
The Freshly app is good and helpful for displaying live and in-time expiration dates. The best part is that the support team is very nice and helpful, and will make sure to fix any issues that come up with the site or theme. Would recommend to use for stores that have this need!
Thanks so much for your thoughtful review! 🤗 We'll pass on your message to our amazing support team.
Really useful app and great customer service. They were really willing to help and did so quickly. Couldn't recommend more!
Thank you so much! 🤗
Amazing App and Service! If you are selling any perishable stock, or operating in a regulated market where you need to track production batches, this is a great simple solution. Service is among the best, I had some feature requests and Basil scheduled a call to talk through my issue, and help me find solutions even though the issue was really outside of Freshly.
Thank you so much for leaving us this amazing review. 💖 We're happy to hear that you had a great experience with us!
I highly recommend Freshly. It is the best expiry date app around. And they constantly create new features. Their service is also outstanding!
Thank you so much for leaving us this amazing review 💖Glad to hear that you had a great experience. We're excited to continue launching new features. 🚀
This app works really well at keeping track of product dates. Tech support is really quick and very accommodating. If you are unsure of anything just ask and you'll be surprised with their response. If you track dates i would highly recommend using this app!
Thanks for sharing your kind review! ✨