Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 22, 2023

Customer service has been very responsive in my experience. We have been using the app for almost two years.

Bramport Supply Co.
United States
Time spent using app: Over 2 years
May 10, 2023

The Freshly app is good and helpful for displaying live and in-time expiration dates. The best part is that the support team is very nice and helpful, and will make sure to fix any issues that come up with the site or theme. Would recommend to use for stores that have this need!

The Inspire Food Company
Netherlands
Time spent using app: 4 months
February 19, 2023

The Freshly representative I communicated with was timely and detailed in her response. I was left with no additional questions. All of my needs were met in one online inquiry/exchange. Thanks Camila Sanchez for your assistance.

Fennon's House of Spice
United States
Time spent using app: 4 months
Freshly Commerce replied May 8, 2023

Thanks so much for your review. 😊 We'll pass on your message to Camila!

January 31, 2023

We haven't fully utilised this app yet as the initial setup if you have a lot of products is a big task, counting and recording every single batch and best before date. We are still in that process. However what we have experienced so far is some incredible support, willing to go above and beyond with any issue you may have. We're very impressed so far. Thank you.

Clearspring
United Kingdom
Time spent using app: About 1 month
Freshly Commerce replied February 10, 2023

Thanks for your kind review—we'll pass your message to our support team. 🙌 Please let us know if we can help with anything else!

January 18, 2023

Great Customer service- We sell items with Best Before rather than actual expiry dates-

they are looking at ways to allow a bit more flexibility for selling post BBE date and further discounts etc. So hopefully that will happen!

Black Box BBQ
United Kingdom
Time spent using app: 5 days
Freshly Commerce replied February 10, 2023

Thanks so much for your review and for letting others know how you're using Freshly!

December 12, 2022

Since we're selling medical devices, we needed Batch tracking, and Freshly makes batch tracking easy, accurate and efficient. The app also enables showcasing expiration dates in product details page, promotions/ discounts on expiring batches and automatically hiding inventory that is close to expiry. Highly recommended.

Lumiquick Diagnostics Store
United States
Time spent using app: 4 months
Freshly Commerce replied January 4, 2023

Thank you for your thoughtful review. Wishing you and your store all the success in the new year! 🎉

December 7, 2022

Je recommande grandement cette application, grâce à Freshly tous nos clients peuvent connaitre la date d'expiration de nos produits alimentaires avant même de commander.

The Inspire Food Company - Wholesale
Netherlands
Time spent using app: 2 months
Freshly Commerce replied December 9, 2022

Thanks for your 5-star review. ⭐️ We're happy you got your store set up with batch expiry dates for your wholesale business!

November 16, 2022

I use this app to display expiration dates on clearance products. I had some issues implementing the code to have the dates change on product variants, and the Freshly team was SO HELPFUL and did some custom coding to get it to work, and now it works seamlessly! This is so helpful to track different Lot numbers and automatically remove expired inventory or put on sale inventory that is nearing it's best by date. Thanks again!

Pure Indian Foods
United States
Time spent using app: 14 days
Freshly Commerce replied December 9, 2022

Thank you so much for your kind review! It was a pleasure working with you to get your shop set up with Freshly. Happy holidays! 🎊

Edited May 27, 2023

Es ist ein sehr nützliches Programm, es hilft mir sehr bei meiner Arbeit. Was noch fehlt, ist eine mobile Applikation mit fehlerfreiem Betrieb.
Zuvor funktionierte die mobile App nicht richtig, aber auch das wurde behoben, und jetzt bin ich zu 100 % zufrieden damit.
Und der Kundenservice ist sehr professionell, schnell und hilfsbereit.

Feinkammer
Germany
Time spent using app: 4 months
Freshly Commerce replied October 16, 2022

Thanks for your great review and feedback!

September 9, 2022

Amazing App and Service! If you are selling any perishable stock, or operating in a regulated market where you need to track production batches, this is a great simple solution. Service is among the best, I had some feature requests and Basil scheduled a call to talk through my issue, and help me find solutions even though the issue was really outside of Freshly.

Green Element
United States
Time spent using app: 9 days
Freshly Commerce replied October 16, 2022

Thank you so much for leaving us this amazing review. 💖 We're happy to hear that you had a great experience with us!