Calificación general
4,6
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 5% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
10 de enero de 2023

I have had a great experience using Freshmarketer's CRM. The platform is user-friendly and intuitive, making it easy for me to manage customer interactions and track important information.

The ability to segment and tag customers has been particularly useful, as it allows me to customize my communications and better understand the needs and preferences of my audience.

Overall, Freshmarketer's CRM has greatly improved my ability to manage customer relationships and drive business growth. I highly recommend it to anyone in need of a powerful, yet easy-to-use CRM solution.

IshqMe
India
5 meses usando la aplicación
19 de diciembre de 2022

So far I've really enjoyed this integration. You must be using Freshmarketer or Freshworks which is a deal breaker. But thus far I've really enjoyed the CRM, Marketing Tools, Customer Journey, Email Campaign Builder, etc. They really are great tools. Thus far we haven't had to use any other sms, email, or marketing platforms and I doubt that we'll need to. In my search for the best CRM I landed here because of mainly this Shopify integration and the marketing abilities all in one platform. We have not used the What'sApp integration yet. My only complaint thus far has nothing to do with integration and only with the stage/pipeline/project management side of the CRM.

Natural Threads
Estados Unidos
Alrededor de 2 meses usando la aplicación
26 de junio de 2023

have had a great experience using Freshmarketer's CRM. The platform is user-friendly and intuitive, making it easy for me to manage customer interactions and track important information.
The ability to segment and tag customers has been particularly useful, and Freshchats has been a saviour and overall it’s not too expensive as well so recommended

SPARIFY
India
6 meses usando la aplicación
28 de febrero de 2023

The app has a lot of marketing features at a not-so-high price. Most of the time it works.

However, I have faced some important issues with email marketing campaigns and journeys that took a while to be fixed affecting our scheduled campaigns.

Customer support is actually very good.

I would recommend it for a growing small company.

Lumily
Estados Unidos
10 meses usando la aplicación
21 de diciembre de 2022

One of the best CRM tools available in India! It's cost-effective and the service is amazing! Great support for teams that are low on bandwidth. Highly recommend using their services!

Boombay
India
Alrededor de 1 año usando la aplicación
29 de julio de 2023

We've been using Freshmarketer for the last 2 months, and it has been a great experience so far! I want to extend my thanks to Deepthi Pawar, Rohit Sathyam and Kevin Thomas for their seamless onboarding process. From the very beginning, they were proactive in addressing our queries and guiding us through the setup. With their help, we've been able to create important customer journeys using WhatsApp and email campaigns.

Maisha Lifestyle
India
Alrededor de 2 meses usando la aplicación
13 de marzo de 2023

I would highly recommend this app for any new or existing Shopify user that wants to easily and automatically increase customer engagement and convert traffic into sales. The onboarding process and the support provided by Freshmarketing is remarkable. (and a huge shoutout to Dhanashekar - he's an awesome coach and teacher!? Brent

A Second Round Glass
Estados Unidos
3 meses usando la aplicación
23 de noviembre de 2022

Great app and one of the easiest ways to connect and communicate with customers. The feature of the chatbot is amazing. been using it for a couple of months now, worth every buck.
And hassle free integration with WhatsApp and automated flow.

GoHigh
India
3 meses usando la aplicación
Fecha de modificación: 25 de abril de 2023

Exceeded [above and beyond] all of my expectations. Being an ex-programmer (20 years) it was delightfully refreshing to speak to someone that knew what they were talking about. That! Right there! Speaks volumes. Hands-down top-notch world-class service without a doubt! Great job Freshworks. Thank you Dhanashekar. You definitely "knocked it out of the park!"

Runyon's Fine Furniture
Estados Unidos
2 meses usando la aplicación
28 de noviembre de 2022

Perfect App in Shopify store! Great CRM functionality and has a lovely support team! Very user friendly interface to set up custom flows for automated marketing emails as well as WhatsApp promotions!

Iba
India
12 meses usando la aplicación