Freshmarketer: Email & SMS , 20 reseñas

We've been using Freshmarketer for the last 2 months, and it has been a great experience so far! I want to extend my thanks to Deepthi Pawar, Rohit Sathyam and Kevin Thomas for their seamless onboarding process. From the very beginning, they were proactive in addressing our queries and guiding us through the setup. With their help, we've been able to create important customer journeys using WhatsApp and email campaigns.

have had a great experience using Freshmarketer's CRM. The platform is user-friendly and intuitive, making it easy for me to manage customer interactions and track important information.
The ability to segment and tag customers has been particularly useful, and Freshchats has been a saviour and overall it’s not too expensive as well so recommended

very bad support... they "pass you on" to a technical specialist who never respond. slows down your site massively too

Seamless integration with Shopify makes it easy to setup multichannel journeys for the Customer.

Great onboarding support to get you started with using the platform to its full extent. Highly recommend this.

I have had a great experience using Freshmarketer's CRM. The platform is user-friendly and intuitive, making it easy for me to manage customer interactions and track important information.

The ability to segment and tag customers has been particularly useful, as it allows me to customize my communications and better understand the needs and preferences of my audience.

Overall, Freshmarketer's CRM has greatly improved my ability to manage customer relationships and drive business growth. I highly recommend it to anyone in need of a powerful, yet easy-to-use CRM solution.

After a little bit of an unsure start I can honestly say that I'm really pleased with Freshmarketer. Nice interface and really good customer support and onboarding. I've had a dedicated person helping me with the baby steps, thanks alot Dhanashekar..

steve

One of the best CRM tools available in India! It's cost-effective and the service is amazing! Great support for teams that are low on bandwidth. Highly recommend using their services!

Fantastic crm, honestly they have thought of it all, and constantly adding to intergrations, it as reallly improved our business setup and structure. the support is fantastic, we rely on them to jump on zoom calls with us and constantly help us move forward and make most of their features, big shout our to our account manager kevin for all his help
chris

Exceeded [above and beyond] all of my expectations. Being an ex-programmer (20 years) it was delightfully refreshing to speak to someone that knew what they were talking about. That! Right there! Speaks volumes. Hands-down top-notch world-class service without a doubt! Great job Freshworks. Thank you Dhanashekar. You definitely "knocked it out of the park!"

So far I've really enjoyed this integration. You must be using Freshmarketer or Freshworks which is a deal breaker. But thus far I've really enjoyed the CRM, Marketing Tools, Customer Journey, Email Campaign Builder, etc. They really are great tools. Thus far we haven't had to use any other sms, email, or marketing platforms and I doubt that we'll need to. In my search for the best CRM I landed here because of mainly this Shopify integration and the marketing abilities all in one platform. We have not used the What'sApp integration yet. My only complaint thus far has nothing to do with integration and only with the stage/pipeline/project management side of the CRM.