Freshmarketer: Email & SMS

Freshmarketer: Email Marketing, SMS, WhatsApp, Live Chat, and Chatbots

Freshmarketer is a powerful marketing automation solution trusted by businesses worldwide. Customized for your Shopify storefront, the solution helps you optimize your website, increase customer engagement, improve conversions, run targeted campaigns at scale, increase repeat purchases with upsell and cross-sell nudges, and support customers across multiple channels of their choice.

Our conversational marketing solution has everything your Shopify storefront needs to grow and scale your business, all in one place.

1. Meet customers where they are with multichannel campaigns— Email, SMS, and WhatsApp

• Reach customers via digital channels of their choice to send transactional and promotional messages.
• Personalize campaigns to help them make better buying decisions and improve overall customer experience.

2. Use Live Chat and Bots to have real-time conversations

• Run live chat or use custom bots on your website to greet visitors and return customers, offer product recommendations, promote offers, prevent cart abandonments, upsell, and cross-sell.

3. Sell while you sleep. Automate emails to work for you round the clock

• Schedule your emails to reach your customers based on their time zones to increase open rates. If your business has a customer base spanning regions, their time zones even get auto-enriched based on IP address.
• Create responsive emails for desktop, mobile, and tablet.

4. Create personalized experiences for customers with pre-defined segments

• Create dynamic segments of buyers based on their interaction with your brand—who they are & what they like, —to better personalize your marketing strategy and campaigns. Use our pre-defined segments created exclusively for Shopify storefronts to tailor experiences at scale.

5. Put your online sales on autopilot with pre-built journeys

• Choose from 20+ Playbooks to create personalized campaigns at scale and increase customer engagement across channels.

6. Boost sales and conversion with cart abandonment reminders

• Bring back customers to complete their purchase when they navigate away after adding an item to the cart.
• Send this reminder via WhatsApp, SMS, Chat, or email.

7. Support customers across channels of their choice

• Answer customer queries and resolve issues faster via live chat, chatbots, WhatsApp & SMS.
• Manage all customer conversations in one place with the Agent Inbox.

8. Design high-converting landing pages without having to code

• Create beautiful landing pages in minutes with the drag-and-drop builder or pre-designed templates and publish your pages in no time.