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I would like to extend my heartfelt gratitude to Yashwita for her incredible support in helping me set up my products on Fruugo. Her expertise, patience, and professionalism made the entire process seamless and stress-free. She was always prompt in responding to my queries and provided clear guidance at every step of the way.
Yashwita did an outstanding job getting my listing live on the Fruugo platform! Her assistance was prompt, professional, and made the entire process seamless. I really appreciate her attention to detail and dedication to delivering excellent service.
Highly recommend her for anyone looking to navigate the Fruugo platform! Five stars!
CedCommerce has been an valuable asset to our online business. Their expertise in fruugo has helped us streamline our operations. The team is always responsive, knowledgeable, and willing to go the extra mile to ensure our success. We recommend CedCommerce for anyone looking for top-notch eCommerce development and support.
YASHWITA has done a good job to get my listing live on Fruugo
Yashwita and Monique were very helpful with my inquires about my Fruugo account. Thank you!
Guter Service.
Great App and Excellent Support!
The app works smoothly and makes it very easy to list products from Shopify to Fruugo. I love the features, especially:
Product syncing
Order management
Easy product management through the app
Inventory management
Cedcommerce team is incredibly supportive. A big thanks to Yashwita and the Cedcommerce team for doing an outstanding job in getting my listing live on the Fruugo platform! Her assistance was prompt, professional, and made the entire process seamless. I truly appreciate her attention to detail and dedication to delivering top-notch service.
Highly recommend her for anyone looking to navigate the Fruugo platform
(January 21, 2021 - 5 stars) - Getting support. Will update on how it goes. Edited (January 15, 2021 - 2 stars) I had an issue with certain countries that did not allow certain products. Asked Fruugo about it and Fruugo told us to unlist those products from the CSV feed. CedCommerce app only use one feed and when I emailed them about it, they quoted me $100 to do "custom work". They seriously wanted me to pay extra (other than the regular monthly/yearly fee) so they can fix their app and make it more easy for us to limit products from different countries. This feature should already be included. If Fruugo is telling me that I need to limit product on the feed then that means that Fruugo has an option but CedCommerce has not tapped into that feature yet and wanting to charge me extra just so they can do their work. No thanks. Edited (June 25, 2019) App is working fine now. ------------------ Edited (May 6, 2019) (3-Star) The team has been helpful but yesterday I had the worse experience. I opened up chat, asked them to fix a pending order. The rep told me that they will fix and email me. After 5 hours, NO EMAIL and NO FIX. So I contacted again via chat. Second rep told me they will fix it. Took his sweet time while I was waiting on chat. So I told him to email me as I am a business owner and don't have time to sit there and wait hours to get a simple fix. Rep told me okay. Three hours pass and NO EMAIL NO FIX. So I contacted again via chat. It said they were online, but they did not respond. After a good 20 minutes of waiting, I left. Maybe they are training new people, I don't know nor care. If I have a problem, get it fixed! If you can't fix, you need to communicate and tell me you are waiting for it to be fixed. Moreover, the communication. BEWARE!!!! If you contact them via chat, they make you hold on forever! And they don't come back to say anything. Sometimes I wait 45 minutes after they say, "Please wait while I check". Within that 45 minutes, the rep does not come back to tell me he/she is still working on the problem. They just leave you there like you are no one important. I guess customer service is not part of their mission statement. I have been with this company (using a lot of their apps) and it is a hit or miss with their service and apps. Sometimes I get the best help and support. Sometimes they blow me off. The next step I have is reporting straight to Fruugo about the lack of support this integration gives and the headaches I have had. Edited (January 23, 2019) (5-star) The CedCommerce team reached reached out to me in a personal email and fixed any problems that I am facing. I appreciate their help. Original review (2018) (5-star) Great app! Within a few days, orders started coming in. App was easy to setup. Loving every minute!
Remarkably amazing APP that creates a full FEED for Fruugo, Easy to customize platform, easy to understand template, and extremely well and dynamic design. And to put the cherry on the top was these two outstanding and Awesome customer support from Vishal and Aman, you guys make this thing possible. They are very responsive and able to solve problems quickly, very professional, and KIND-HEARTED. They are always available to help you out.I can say that the App is 10 out of 10 and the Customer Service is 10 out of 10. Thank you guys. You're the best!!!
This app is simple to use and the support we get from Aman from Fruugo team exceptional, responds really quick and always helpful!