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Great app and the customer service help from Yashwita was excellent . Looking forward to selling with them .
Great support, team is always available and helpful. App is simple and intuitive to operate, helpful documentation was provided for every step on the way.
The onboard team was so helpful with my account they took care of everything from the beginning, they gave me easy instructions on what I need it to do on my side and they took care of everything else. Special thanks to Yashwita and her team.!!
Regards,
David
App is great. Customer service is absolutely exceptional! They continue to help us along the way even after set up was complete. I always have them on Skype for help whenever I need it.
great customer support! Convenient interface, easy to synchronise data from website to app and then to Marketplace
truly exceptional team of experts. Very helpful and professional. They always respond and very quickly. Super highly recommended !!
Great support and quick integration. Team is always available to help via WhatsApp and email. Successfully added another sales channel to our ecom store.
Great service all the way and very helpful with any questions I had with a quick response would recommend.
Great App! It was very easy set up and the customer service I received was great. Orders started to come in within a day!
I have now changed my review as there have been no problems for quite some time and the customer support seems to have got a lot better Initially we thought this app was ok and gave it 5 stars having used it for a few weeks now we are very dissappointed We had 2 orders with inventory errors which suggests they are not uploading in real time as they say they are when confronted about this they said it had been resolved but a week later the same problem. They told me that it wasnt their error but they were speaking to Fruugo about it, They clearly had not spoken to Fruugo at all and just said that they would make sure it never happened again. This type of support is not satisfactory. If i replied to my customers like this I would have been closed down a long time ago I have now spoke to Fruugo and they have cinfirmed that Cedcommerce did not speak to them at all about this problem and that the problem was Ced commerce NOT Fruugo . I have asked to speak to a manager but Ced commerce are not replying to me
Thank you for your valuable feedback ! At CedCommerce, we work hard to meet the expectations of our clients, providing top-class services and support. We are more than happy to hear we hit the mark for you. We wish to serve you again soon. Have a great day!