Note globale
4,4
Nombre d’avis par note
  • 71 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 4 % des avis sont des avis à 3 étoiles
  • 4 % des avis sont des avis à 2 étoiles
  • 18 % des avis sont des avis à 1 étoiles
2 mars 2020

Great Fuel, best pricing and good quality

Pamaheart
États-Unis
Presque 4 ans d’utilisation de l’application
21 octobre 2019

Superb customer service! As client I'm glad with the support that Max and team given. They listens to the client feedback and make the product better day by day. The shipment is fast and should there's something wrong with the print they re-shipped it for you right away. Nice people to deal with and ready to help you out

Vardise.com
Pays-Bas
Presque 4 ans d’utilisation de l’application
Fuel POD a répondu 21 octobre 2019

Thank you, Tika! It is partners like yourself that have helped us get to where we are today. Your feedback helps fuel what we build next =)

17 juin 2021

Fuel's customer service is great. I get a response usually within the hour. I can't say enough good things about this service!

huyenanh
Viêt Nam
Presque 4 ans d’utilisation de l’application
27 février 2023

have been working with Fuel for over 3 years and am very satisfied with the service and product quality. Although there were times when there were problems with processing time, Fuel was able to handle it and gradually stabilized.

fuel-teehp
Viêt Nam
Plus de 3 ans d’utilisation de l’application
9 décembre 2022

Oh, I made such a terrible mistake! I swapped the SKU codes and had 68 people order the WRONG size shirt. Phoebe helped me fix the problem, stop any orders that we could, and helped me submit a 68 shirt CSV order to correct everything. She followed up multiple times to be sure I got my costly mistake fixed. This is outstanding customer service!

I've been with FUEL for many years after frustrating experiences with three other POD companies. I print thousands of shirts yearly. FUEL has improved their systems recently and any past small mistakes and errors have been eliminated.

What sets FUEL apart is their customer service. Let's be honest, a T-shirt is a T-shirt. I don't really care who prints it, until there's a problem. And, there's always going to be a problem of some sort. I've found that FUEL representatives are very accessible, very knowledgeable, and dedicated to help fix any issues. I always get a reply within 24 hours, and as I said above they often go out of their way to fix issues.

WebCookingClasses Store
États-Unis
Plus de 3 ans d’utilisation de l’application
1 avril 2020

I have been using Fuel since I launched my company about a month and half ago and I have to say I am VERY pleased with it! They have processed over 500 orders for us so far! Their processing time is seriously INCREDIBLE! It's the fastest POD I have seen! We have had a couple issues with product, but they have been SUPER fast to fix them and it's been a very small % out of the over 500 orders! I also ran into a problem with adding product for over a week, and Max went ABOVE and BEYOND trying to help me sort it all out working with me daily. No joke, he is probably tired of my many messages! In the end it was actually a shopify issue and NOT fuel, and yet Max still was there every step of the way to help me sort it all out! BRAVO to him and the Fuel team! I look forward to a long partnership with this company!

Unfiltered Gear
États-Unis
Plus de 3 ans d’utilisation de l’application
20 février 2020

Quick and helpful support, quick processing time and express shipping service with very cheap price. Recommended!

GuuBuu
États-Unis
Plus de 3 ans d’utilisation de l’application
6 décembre 2020

I received early and effective support from the support team, very good for my job! Thanks very much!

8banana
Viêt Nam
Plus de 3 ans d’utilisation de l’application
17 juin 2021

Overall, everything is pretty good. Customer support is very good, professional and friendly. The number of colors of the shirt is quite a lot to help you have more options, the printing speed is quite fast. However, there are still some errors, some orders are slow to be delivered and lost in transit, ... Hope everything can be fixed in the future.

shopee360
Viêt Nam
Environ 3 ans d’utilisation de l’application
21 novembre 2019

Great customer service and gets products. So far they have been great! Keep up the awesome work and you will always have a customer in me!

Bossy Girl Designs
États-Unis
Environ 3 ans d’utilisation de l’application
Fuel POD a répondu 22 novembre 2019

Thank you, Cassandra! We will work hard to keep on improving to help you grow your store. #staybossy