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Have been using this app for almost a month now. Gonna say the best POD app right now. Amazing support from Max and his team. Keep up the good work guys.
Thanks! You've been great to work with and look forward to helping your business grow :)
Order processing time is usually pretty good. Product selection is good and support is very responsive. However, in some cases, customers have reflected on the quality of the shirt color and size.
Need to improve the print area quality of Youth Sweatshirt, Youth Hoodie.
We appreciate your feedback, Nguyen. Our Customer Support team is available via chat or email to help you.
- Lyman
good service, fast, enthusiastic support, will use it for a long time and recommend to more friends.
Very cool app. Their customer service is very helpful too. The only recommendation I have for them is to switch to mailing tube packaging for posters. other than that, awesome work
I used this app as my fulfillment partners and I am very happy with their service. Have had only one order till now and their shipping time was unbelievable!!
This App brought all the value I needed at the perfect time. High quality products I can stand behind, spectacular customer service, and unbeatable prices.
I can finally have all variations within 1 product, I can finally set my mind at ease with fixed and fantastic pricing, and I know my customers already love these products so it's a good time all around.
I've tried finding a better solution, but there just isn't another company doing what FUEL and Scalable Press are doing.
I'm a loyal and lifetime customer since day 1 and will stick with this company since they've had my back as a small business owner.
Thanks for the kind words, Dave! We are excited to continue to partner with you and your store. Cheers!
If you're thinking about using Fuel STOP thinking and USE THEM!!!! The print quality is amazing, the production time is great as well. My first sample order got to me in 5 days after placing my order. I love my shirts and I love that I found Fuel. Max is great at getting back with you when you have a question. It's very clear that they care about the customers. I look forward to a LONG partnership with fuel. One last thing the prices, sweet baby Jesus the prices are amazing. USE FUEL!!!!!!!
I had not received payment from PayPal due to some issues at the customer's end. However, the auto fulfillment option had placed the order for production. On request, the FUEL representative was prompt enough to cancel the order for production. Otherwise, in case of any delay, the product would have been shipped without the payment received by me.
We're happy to hear our amazing Customer Support team was able to help you, Joyrup. Feel free to visit our Help Center for more information about how to edit your fulfillment options.
- Lyman
One of the best app or I can say the top best fulfillment partner for my econ business. Kudos to fuel and thanks for helping the budding drop shipper to excel in their field.
Right on! We are happy to partner with you and will continue to work hard to provide a service to allow you to thrive :)
There are some things about the app that could be a bit better, like better inventory syncing, but I am totally willing to overlook that because of the excellent customer service. I have never had a problem that hasn't been fully resolved in a timely manner! Thank you Hector, Luis, and the entire support team!
Thanks for your feedback. We're working on ways to evolve the app to improve your experience. Our Customer Service team appreciates your kind words. 🙏