Recensioner (396)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 79 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 3 % av omdömena har 2 stjärnor
  • 13 % av omdömena har 1 stjärnor
26 augusti 2020

I am using this app. It is user friendly and has good features. The back end support is great.......

Heandshecart.com
Indien
3 månader användning av appen
13 december 2020

The app is amazingly user friendly and the best part is the Support desk. They'll get back to you fast and guide you well. My experience has been wonderful.

Duck Shade
Indien
3 månader användning av appen
Redigerat 25 januari 2021

FUEL really has some EXCELLENT Customer Service. Very grateful for that! Someone always in an excellent and timely fashion. As, well everyone who assists always does so so kindly and graciously. ELSA IS AWESOME!!!!! Shout out to Max, Hector & Lyman as well! - GOD Bless you! Thank you!
Concerning the app, I have a t-shirt and other apparel business and LOOOOVE LOVE LOVE how I am able to sync different items/products under the same listing in my store. For example, I have 1 listing for every t-shirt, hoodie and long-sleeve shirt. I group them together, per design, as 1 item. It makes having collections so much easier and things on my website look so much neater. Fuel has a wide variety of items to choose from as well. Turn-around time to produce items is excellent. I sooooo appreciate excellence. Very glad I ever started using FUEL!

The Blessed Clothing Co.
USA
3 månader användning av appen
21 april 2021

Very poor customer service, they don't even reply to you even after 24 hours. You have to wait a long to get a reply. Their app doesn't work it won't show tracking detail for the orders i complained about and they promised to give a tracking details sheet and still not given it to me its been 3 days. Their production time is 5-12 business days and the orders of the march are still in production. Please don't use this vendor they will promise you that don't respond to you properly and take huge time to reply. They deserve negative stars.

Rhyno Mart
Indien
Mer än 3 år användning av appen
20 februari 2021

Thank goodness I found Fuel POD! It has helped my store in so many ways! Their products and printing is great and customer service is excellent. They have saved me so many $$ by not having to carry tons of inventory. Would highly recommend.

Keepsakes Plus
USA
3 månader användning av appen
23 juli 2020

I am using this supplier from long, happy about the services provided. In this pandemic situation too they are managing well.

Fluffdeals
Indien
2 månader användning av appen
Redigerat 24 maj 2022

Great customer service and very fast response time! I'm happy with all orders from Fuel. I intend on growing my business across my multiple websites with Fuel for years to come!
=> Update:
No respect for customers.
Not respecting the Seller.
Increase Ship unreasonably.
Increase Base cost unreasonably.
Austria Long production.. Quality is not good.. Ship is expensive..

Interestpodaz
Vietnam
Nästan 3 år användning av appen
Fuel POD svarade 27 oktober 2021

I'm sorry to hear about your negative experience with us. Either myself or our Vietnam team will reach out to you.
- Lyman

31 januari 2020

Production time, print quality, pricing and customer service is a 10 out of 10 stars! I have had so many orders for our designs that I had products on back order and Fuel printed and shipped them as fast as I could submit the order! I also had to submit a lot of orders manually and was easy to do. I also use some of the more rare color garments and they were able to restock blank garments fast enough so there was no lapse in production! Thanks to Fuel I not only got orders out in time but continue to upload new designs and keep fresh products stocked and ready to ship on demand!

Michigan Swatch Company
USA
2 månader användning av appen
26 februari 2020

I think all 5 stars reviews were rated by their own staff.
First, you can realize the language is so abnormal.
Second, the service is very bad, they ship wrong products to our customer many times.
Third, the customer service is the worst. They keep ignoring our emails. Even when they reply to us, they never apologize if they are wrong. They also don't want to help us.
Such a bad experience.

Nicegift2020
USA
Nästan 3 år användning av appen
26 juni 2020

Best App Ever. Instant help and quick delivery. I just love to use this app for all my orders. I would recommend others to go for FUEL too.

croomart
Indien
2 månader användning av appen