Overall rating
4.3
Counts per rating level
  • 70% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, user-friendly interface, and smooth Shopify integration. They value its competitive pricing, swift order fulfillment, often within 2 business days, and the quality of the printed products. The variety of products and features like product templates for quicker creation are also favored. The app's dedication to quality control and proactive problem-solving receives consistent praise.

April 1, 2020

I have been using Fuel since I launched my company about a month and half ago and I have to say I am VERY pleased with it! They have processed over 500 orders for us so far! Their processing time is seriously INCREDIBLE! It's the fastest POD I have seen! We have had a couple issues with product, but they have been SUPER fast to fix them and it's been a very small % out of the over 500 orders! I also ran into a problem with adding product for over a week, and Max went ABOVE and BEYOND trying to help me sort it all out working with me daily. No joke, he is probably tired of my many messages! In the end it was actually a shopify issue and NOT fuel, and yet Max still was there every step of the way to help me sort it all out! BRAVO to him and the Fuel team! I look forward to a long partnership with this company!

Unfiltered Gear
United States
Over 3 years using the app
March 31, 2020

Very fast shipping and great customer service, highly recommend for all pod stores, will keep using this app in the future.

Pofily
United States
Over 3 years using the app
February 20, 2020

Quick and helpful support, quick processing time and express shipping service with very cheap price. Recommended!

GuuBuu
United States
Over 3 years using the app
December 6, 2020

I received early and effective support from the support team, very good for my job! Thanks very much!

8banana
Vietnam
Over 3 years using the app
June 17, 2021

Overall, everything is pretty good. Customer support is very good, professional and friendly. The number of colors of the shirt is quite a lot to help you have more options, the printing speed is quite fast. However, there are still some errors, some orders are slow to be delivered and lost in transit, ... Hope everything can be fixed in the future.

shopee360
Vietnam
About 3 years using the app
November 21, 2019

Great customer service and gets products. So far they have been great! Keep up the awesome work and you will always have a customer in me!

Bossy Girl Designs
United States
About 3 years using the app
Fuel POD replied November 22, 2019

Thank you, Cassandra! We will work hard to keep on improving to help you grow your store. #staybossy

October 1, 2019

This new Fuel app is so great. I was able to setup by products in just minutes. The interface is easy to use and the products ship quick.

LaTailyr Designs
United States
About 3 years using the app
May 24, 2021

They have helped us lower our prices greatly! After ordering a sample, it was apparent that their quality is amazing! Thicker, more colorful, and larger print! And their customer service is world-class! Give them a try today!

Retro Hip Hop Shop
Norway
About 3 years using the app
Edited August 26, 2021

I have been using Fuel for the past 2 years. Shipping time is consistent with POD.
Good Customer Service

oceanocshops
Vietnam
About 3 years using the app
October 8, 2019

HIGHLY recommend Fuel for shop owners looking for great UI, convenience, and cheap custom on-demand printing. Will be using them to print swag for my business!

Power Up Foods
United States
Almost 3 years using the app
Fuel POD replied October 8, 2019

Great to hear! We look forward to continue working with you and your business :)