Overall rating
4.3
Counts per rating level
  • 70% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient fulfillment times, and wide product range. They find the interface user-friendly and praise the customization options. The customer service is often commended for its promptness and expertise in resolving technical issues. Merchants also value the quality of printed products and the app's ability to handle large order volumes. Some have even switched their businesses to Shopify based on this app's recommendation.

February 27, 2023

have been working with Fuel for over 3 years and am very satisfied with the service and product quality. Although there were times when there were problems with processing time, Fuel was able to handle it and gradually stabilized.

fuel-teehp
Vietnam
Over 2 years using the app
December 2, 2020

Fuel's customer service is great. I get a response usually within the hour. Any shipping issues will always get taken care of with no pushback. Very ethical company! Product selection grows periodically and is getting better!

AllFunCreations
United States
Over 2 years using the app
November 24, 2021

I'm new to Fuel and Shopify, so naturally, there's a learning curve with learning these apps. I've had many questions along the way and I'm happy to say that each time that I submitted a question to Fuel Customer Service, I've always gotten a swift and thorough response. It might have been the answer I wanted, but communication is so important to achieving high goals. Their attention to my questions and concerns show a real professionalism. I'm happy to do business with Fuel.

Pump Dog
United States
Over 2 years using the app
Fuel POD replied November 24, 2021

We appreciate your feedback, Dodd. Our team is happy to walk you through any questions to ensure that your business will thrive with us. Here's to a successful rest of 2021 and an even better 2022.

January 22, 2020

I have not received my order yet so i cant tell on quality or turn around time but i can say is that the app is so easy that it makes you overthink i did something wrong. With other apps i tried they seem like a cluster. Chat support is also by far the best experience and most helpful. They literally have an eye on it seems like. -Good job-

Legion DirtCrew Co.
United States
Over 2 years using the app
January 13, 2020

Honestly this is by far my favorite POD app to use. The customer service is really quick and has helped me tremendously. One thing I will hope they come up with is a better grid system for laying our logos but its a minor thing.

Geeks Unleashed
United States
Over 2 years using the app
January 19, 2022

im happy with the bella canvas 3001 shirt I got. print is great and shirt is 100% real/legit. my customers are happy too. give them more business so they can keep proving you great products at good prices. I will go ahead and order some samples for other things. my "gloss" poster looks good tho. but I dont recommend you use the matt poster because I have customers not liking those.

RetroGamesBox.com
United States
Over 2 years using the app
Fuel POD replied March 1, 2022

We're happy to hear that you loved the shirt and the print. Your satisfaction (and your customers) is our #1 priority. Our low margins are a huge opportunity for sellers to make a profit $$$ Also, we appreciate your feedback about the posters. I will share it with the team to help improve our product line.

September 8, 2020

This is app is easy to use to create custom merchandise for any occasion.

The support is quick and responsive with any questions you may have. They keep adding new products which is fantastic.

I'd recommend this to anyone looking for an easy way to take care of merchandise, that you don't have the room or money to stock on hand.

WrenchSPFab
United States
About 2 years using the app
July 21, 2020

I have used this app for the fulfilment of shirts; and they are the best in the market, mostly when compared to printify and printful.
Best Pricing as mentioned, along with that best quality products and most importantly, great support system. Max is at the support desk and he helps in every possible way to solve all the issues.

Highly recommended to everyone who's looking for a long term fulfilment partner.

Scenic Mart
India
About 2 years using the app
October 5, 2021

Great customer service and very fast response time! I'm happy with all orders from Fuel. I intend on growing my business across my multiple websites with Fuel for years to come!

Rikito
Vietnam
About 2 years using the app
Fuel POD replied October 8, 2021

We're excited to have you aboard! Glad you're happy with our service.

Edited August 27, 2021

like like like like like like like like like like like like like like like like like like like like like like

star-tees.com
Vietnam
About 2 years using the app