Overall rating
4.3
Counts per rating level
  • 70% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient fulfillment times, and wide product range. They find the interface user-friendly and praise the customization options. The customer service is often commended for its promptness and expertise in resolving technical issues. Merchants also value the quality of printed products and the app's ability to handle large order volumes. Some have even switched their businesses to Shopify based on this app's recommendation.

December 15, 2020

Best prices on POD products. Customer support live chat is very good as well. Thank you very much :)

Apparelee
United States
Over 1 year using the app
October 16, 2019

HIGHLY recommend Fuel for shop owners looking for great UI, convenience, and cheap custom on-demand printing. Will be using them to print swag for my business!

Shipping information
Vietnam
Over 1 year using the app
Edited August 20, 2020

The service is great, you can reach out to the support desk and they will help you with the best possible means. Quick actions are taken which enables us to keep the order status updated. Would definitely recommend. I had some changes by a customer who ordered something initially but then requested me to make an upgrade. I reached out to the customer support desk by FUEL and they helped me quickly to make the changes.

Truelifeidea
India
Over 1 year using the app
November 13, 2020

My last POD provider could not keep up with my customer demands so when I found Fuel POD, I was more than happy to sign on with Shopify in order to reap the benefits. There are a few kinks we had to work out, and although I can be a bit impatient when it comes to my products and customers, Fuel went above and beyond to help work them out. Highly recommend for anyone either starting out or that have been in the business for a while.

The Little Velvet Shop
United States
About 1 year using the app
August 18, 2020

Have been using this app for almost a month now. Gonna say the best POD app right now. Amazing support from Max and his team. Keep up the good work guys.

J Tíska
United States
About 1 year using the app
Fuel POD replied August 19, 2020

Thanks! You've been great to work with and look forward to helping your business grow :)

December 17, 2021

Order processing time is usually pretty good. Product selection is good and support is very responsive. However, in some cases, customers have reflected on the quality of the shirt color and size.
Need to improve the print area quality of Youth Sweatshirt, Youth Hoodie.

phuochvacme209
Vietnam
About 1 year using the app
Fuel POD replied March 1, 2022

We appreciate your feedback, Nguyen. Our Customer Support team is available via chat or email to help you.
- Lyman

June 18, 2021

good service, fast, enthusiastic support, will use it for a long time and recommend to more friends.

store seeds
United States
About 1 year using the app
August 21, 2020

Very cool app. Their customer service is very helpful too. The only recommendation I have for them is to switch to mailing tube packaging for posters. other than that, awesome work

Wall Hues | Home Decor
United States
About 1 year using the app
June 14, 2021

I used this app as my fulfillment partners and I am very happy with their service. Have had only one order till now and their shipping time was unbelievable!!

KartKink
India
About 1 year using the app
September 30, 2019

This App brought all the value I needed at the perfect time. High quality products I can stand behind, spectacular customer service, and unbeatable prices.

I can finally have all variations within 1 product, I can finally set my mind at ease with fixed and fantastic pricing, and I know my customers already love these products so it's a good time all around.

I've tried finding a better solution, but there just isn't another company doing what FUEL and Scalable Press are doing.

I'm a loyal and lifetime customer since day 1 and will stick with this company since they've had my back as a small business owner.

DaveWears.com
United States
About 1 year using the app
Fuel POD replied September 30, 2019

Thanks for the kind words, Dave! We are excited to continue to partner with you and your store. Cheers!