Galleri med udvalgte billeder
Accepter sikkert ordrer, du i øjeblikket mister på grund af falske afvisninger af svindel (høj risiko) og betalingschurn
FUGU tilbyder en flertrins svindelbeskyttelse, der analyserer kundeadfærd efter checkout, verificerer kunder, registrerer interaktioner og alarmerer om svindel. Handlende kan dynamisk rute udvalgte ordrer til tilbageførselsbeskyttelsesplanen eller blot følge vores risikoanbefalinger. For at minimere betalingschurn tilbyder FUGU også en Promise To Pay-funktion, der garanterer forsendelse for mislykkede betalinger. Før en ordre afvises, vil FUGU fortsætte og forsøge at identificere din kunde yderligere op til forsendelsen
- Risikoscoring - analyserer kundeadfærd og sender sikkert flere ordrer
- Garanti for tilbageførsel - selektivt ruter ordrer til tilbageførselsbeskyttelsesplanen
- Automatiserede verifikationer (KYC) - Signaturer, Selfie ID'er & Kreditkortscanninger
- Bevisrepræsentation - klar til brug log udfordrer uberettigede tvister.
- Indsigter i betalingseffektivitet – driver konvertering og minimerer churn
Indeholder maskinoversat tekst
- Højdepunkter
- Brug direkte i Shopify-administratoren
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Fungerer sammen med
Stripe, Paypal, HypKategorier
Automatiseringsopgaver
Tilpasning
Priser
Discover
Gratis
- Overvåg 250 ordrer/måned
- Forudindstillede scenarier - Regelalarmer på risikable ordrer
- 25 "Manuelle" kundeverifikationer pr. måned
- AI Svindelanalyse
Protect
$99 om måneden
eller $1,008 om året, og spar 15 %
- Discover +
- 500 ordrer/måned
- Ændre forudindstillede scenarier
- 50 "Manuelle" verifikationer - Tekst, farve og logo branding
- Email support
Convert Plus
$249 om måneden
eller $2,544 om året, og spar 15 %
- Protect +
- 2K ordrer/måned
- 5 brugerdefinerede scenarier + Auto Rule Actions
- 250 "Automatiserede" verifikationer
- Avancerede svindelindsigter
- Prioritet support
Scale
$599 om måneden
eller $6,108 om året, og spar 15 %
- Convert Plus +
- 10K ordrer/måned
- Ubegrænsede scenarier
- Ubegrænsede verifikationer-Custom URL & Sender
- Eksport af tilbageførselsbevis
- Ekspert support
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag.
Anmeldelser (12)
This app has been a game-changer for our e-commerce business. It quickly and accurately flags suspicious orders, helping us reduce fraud risks significantly and not miss any legitimit orders we could have missed.
The real-time monitoring feature ensures we stay one step ahead and the service from the FUGU team is simply amazing, and the support team is always responsive and helpful. Highly recommended for anyone looking to safeguard their store from fraud while keeping operations smooth!
Before I used that app, I lost A LOT of money on cases in chargebacks and cancelled many high &medium risks orders of based on Shopify analysis. Once I have started to use the app, I haven't lost even 1 case!!!
99% of the cases that I have were on high order values and with the help of FUGU, I have created rules that if an order is above $300 then, the app will send an SMS+Email to the customer for ID SCAN or Card Scan
. When customers didn't send it, I knew that the order might be a fraud and I tried calling the customers. Customers who haven't answered their phone, I knew that they are fraud. Also, I really liked their customer service!
Tal delivered outstanding customer service, while FUGU has proven invaluable in minimizing erroneous order rejections and mitigating chargeback risks, thus reducing manual administrative tasks. Effective customer support and streamlined operations are crucial for business success.
Customer service answered all my questions. Assistance went above and beyond for me. Highly recommend it.
Thank you very much.
Beyond frustrating experience trying to get this app set up. The app does not check your existing orders and so I reached out to the support team who offered to manually check it for me. After several days of waiting and hearing nothing back, I reached out to them to find out what was happening and even though I was messaging the same person, I had to repeat all over again because they had no recollection of the conversation or the fact that they've left me waiting for my information. After being asked to repeat myself for the third time I uninstalled the app. Total waste of time and terrible support experience. I found the app itself is very basic and does little to enhance the existing Shopify fraud analysis not ideal if you're looking for something more robust.
Hi Laura - Thank you for your feedback, Amir the CEO of FUGU.
I'm personally responsible for level of service provided to our customers.
I have discussed your case with our support team, and it is clear that FUGU'S team fell short in providing the timely and efficient service you deserved.
After a deep dive with my team to review your account, with a particular focus on the specific 2 orders that you mention in the chat. We were unable to analyze them on FUGU due to Shopify Data Policy.
I'm committed to making your experience with FUGU a positive and fruitful one.
I've sent you an email outlining a detailed plan for how we can proceed, including a special offer designed just for you. I am confident in our ability to secure more orders for you in the future, helping to accept more false declines and boost your revenue.
Your satisfaction with our service is our team’s top priority, and we are all committed to ensuring that our partnership is not only beneficial but also financially advantageous for you.
Best,
Amir
Support
fugu kan besvare dine spørgsmål vedrørende FUGU ‑ Every Payment Counts.
Lanceret
12. august 2020
Flere apps som denne
