Pre-shipment Risk Scoring
Allowing merchants to Ship with confidence. Analyzing further customer information to minimize churn and false declines
Wining Chargebacks & Disputes
Ready to use, customer interaction trail. Chargeback guarantee up to subscription value
When required securely collect: Customer Signature, Selfie ID, Credit Card Scan and Age Verification
Om FUGU ‑ The Payment Risk Hub
FUGU free version comes packed with scenarios that are continuously updated as new forms of fraud are detected. Premium accounts can also tailor them to their specific needs to cover all specific forms of doing business.
Easy onboarding – upgrade possibilities specific to your needs.
We are so sure of the value we deliver that we have a limited time offer:
• Premium subscribers receive a chargeback refund up to value of next month subscription. • Upgraded versions offer: 24/7 human support over email and chat.
Fugu monitors and analyzes information revealed voluntarily by the customer after checkout. When an order is created each transaction is categorized by its possible risk scenario, such as family member, remote shipping etc. As the delivery/fulfillment process advances:
• Based on the initial risk and scenario assessment the system will execute a tailored monitoring plan including post-payment KYC automation minimizing the merchant’s exposure to chargebacks.
• Customer touchpoints monitored over emails, visits to the website, mobile interactions, contact form submissions and more.
• Signs of risk and evidence of value delivery are recorded and analyzed in preparation for a potential dispute.
• FUGU scores the chances of fraud over time, to give the right recommendation just before shipping, the only solution covering cases of fraud by the card holder (“Friendly Fraud”).
• In the unfortunate case of a dispute, the customer’s entire interaction trail is available as representable documents ready to challenge a chargeback dispute.
* Alle opkrævninger faktureres i USD.
** Faste debiteringer, herunder månedlige debiteringer eller brugsgebyrer, faktureres hver 30. dag.
Den samlede bedømmelse afspejler appens aktuelle status. Den tager højde for alle appanmeldelser, men prioriterer de nyeste.
A great application saves us all the tedious work of verifying transactions. The installation went smoothly and the customer service attitude was very good. I hope you can maintain this state and build a truly reliable business!
Highly recommended! Fugu helped me reduce fraudulent transactions to zero! Excellent customer service. Thanks you team.
My Urban One
The customer service of the app is really amazing. I downloaded the app and I was confused at first, but they helped me understand everything. I highly recommend!