特色
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可直接在 Shopify 管理介面使用
應用程式相關資訊
Safely accept orders you currently lose to fraud false declines (High Risk) and payment churn
FUGU Offers a Multi-Tier fraud protection, analysing customer behaviour after checkout, verifying customers, recording interactions, and alerting on fraud. Merchants can dynamically rout selected orders to chargeback protection plan or simply follow our risk recommendations. To minimize payment churn, FUGU also provides a Promise To Pay capability guaranteeing shipment for failed payments. Before rejecting an order, FUGU will continue and try to further identify your customer up until shipment
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Risk Scoring - analysing customer behaviour and safely shipping more orders
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Chargeback Protection - selectively routing orders to chargeback protection plan
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Automated Verifications (KYC) - Signatures, Selfie ID’s & Credit Card Scans
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Evidence Representment - ready to use log challenging unjustified disputes.
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Payment Efficiency Insights – driving conversion and minimizing churn
定價
FUGU Lite
免費
- Monitors up to 300 orders/month
- Full Library of Risk Scenarios Included
- Email\Tickets Support
Basic
月費 $99
或每年 $1,008，可省 15% 的費用
- FUGU Lite+
- 1,000 orders/month
- Additional Risk Sensors
- Customized Branding (KYC)
- Chargeback Management
- Email\Tickets + Chat Support
FUGU
月費 $249
或每年 $2,544，可省 15% 的費用
- Basic+
- 5,000 orders/month
- Risk Scenarios Modification
- API Integration
- Phone Support
- Signed Chargeback PDF
- Expert Review\Chargeback - 5\month
Advanced
月費 $599
或每年 $6,108，可省 15% 的費用
- FUGU+
- 15,000 orders/month
- Risk Scenarios - Modify, Create your own
- Dedicated Account Manager
- Expert Manual Review\Chargeback - 10\month
FUGU Lite
免費
- Monitors up to 300 orders/month
- Full Library of Risk Scenarios Included
- Email\Tickets Support
Basic
月費 $99
或每年 $1,008，可省 15% 的費用
- FUGU Lite+
- 1,000 orders/month
- Additional Risk Sensors
- Customized Branding (KYC)
- Chargeback Management
- Email\Tickets + Chat Support
FUGU
月費 $249
或每年 $2,544，可省 15% 的費用
- Basic+
- 5,000 orders/month
- Risk Scenarios Modification
- API Integration
- Phone Support
- Signed Chargeback PDF
- Expert Review\Chargeback - 5\month
Advanced
月費 $599
或每年 $6,108，可省 15% 的費用
- FUGU+
- 15,000 orders/month
- Risk Scenarios - Modify, Create your own
- Dedicated Account Manager
- Expert Manual Review\Chargeback - 10\month
所有費用均以 USD 計價。 定期費用和依使用量計費方案，均以 30 天為週期收費。
7 則評價
We have recently added Fugu app to our store; great support and technical team whom helped us every step of the way in setting up their service, even going beyond what is expected of them to make it work for us.
Thank you for your kind review. We are happy to see that you are satisfied with our app and most importantly, with our support. We will keep working hard to make you and our other users satisfied.
Feel free to reach to out us anytime with anything you might need.
The customer service of the app is really amazing. I downloaded the app and I was confused at first, but they helped me understand everything. I highly recommend!
Before I used that app, I lost A LOT of money on cases in Stripe. Once I have started to use the app, I haven't lost even 1 case!!!
99% of the cases that I have were on high order values and with the help of FUGU, I have created rules that if an order is above $250 then, the app will send an SMS+Email to the customer for signature. When customers didn't signed, I knew that the order might be a fraud and I tried calling the customers. Customers who haven't answered their phone, I knew that they are fraud. Also, I really liked their customer service!
FUGU is a really great app. Easy to onboard and use, saved us thousands of $$ replacing manual reviews, fighting and winning chargebacks, and saving lost transactions. Seamless integration and an intuitive dashboard make this an extremely valuable extension of the Shopify platform.
Had so many charge backs in the past and learnt the hard way how to minimize risks. But this is no where an easy job. With this app now I feel more secure with the most applicable system on internet for monitoring and validating payments and recording the required documents. The team behind of this app is super nice, seem confident and capable, ready to support.