The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
App is okay, Really needs bulk editing or bulk selecting option. I don't have time for this app. Does what it says it will do, just very time consuming and I can't tell which items still need to be added. Not worth the $10 for me but can be good for other store types.
Support is nice and helpful. App is good just not great! Will be cancelling it soon and wait until bulk option is released.