Fulfillrite Order Fulfillment , 66 รีวิว

We were looking at Shipwire for quite some time. I've had a friend use them having a bad experience, and then just reading the reviews really turned me off. So when I was ready to make the jump and get a 3rd party fulfillment going, I sought out other options just to see. I came across Fulfillrite on this Shopify apps center and the reviews looked really good. Although still a little concerned about the technology integration, backend and pricing, we went ahead and started. BTW...Joe is awesome to work with, helped with every step of the way to get started and made me feel very comfortable to actually go through with using them (which frankly is very easy too). Long story short, it's turned out awesome, even exceeding my expectations. Integration is seamless---their backend works great and lets us monitor and edit things on the fly and manage everything accordingly---customer service is superior, Joe is always extremely helpful---they actually cater to small business incredibly well, meaning you don't need a crazy amount of orders for it to work---pricing is very reasonable and it scales with volume---and they have perfect shipping options for lightweight products which we sell---in a lot of orders so far we've had not one problem. If you're on the fence I highly recommend them and encourage to make the jump too. Personally, I had a extensive trip to Mexico that pushed me to get the fulfillment finally started, but in hindsight I should of done it much earlier. I certainly see Fulfillrite as a long term partner for us.

Excellent App. Service is outstanding and the team at Fulfillrite is great to work with. They exceed expectations. The Shopify integration is seamless and requires minimal set-up.

I'm an ex-Shipwire customer, we used them for 6 months. They started out great, my sales rep lured me in with personal attention and quick responses. Sure their prices were high, but their website was well put together and integrated easily with Shopify. Things ran relatively smoothly till they shipped out our first order. We had shipped them marketing inserts, they didn't include them with any of our first 500 orders. So I contacted customer support to fix the issue and they refused to fix it, they also stopped talking to me. So I emailed my old sales rep, he stopped reading my emails. So I guessed the CEO's email and told him how poorly I was treated. He never responded but someone did get back to me eventually. From there on it was nothing but a fight to fix any issue. Their customer service team is garbage.

All of this to say that Fulfillrite has been a breath of fresh air. Their website feels a little older in the graphic design department, but it works great. Their customer service is great. Joe spent time on the phone explaining the shipping process and even helped us by finding a new freight forwarding partner.

Ok so thats all cool, but what about pricing, compared to Shipwire, Fulfillrites prices are amazing. They work with you to find the best prices, packaging and speed for your product. I'll update this if they start screwing things up, but I really doubt they will. We're looking forward to having a great long term partner.

Fulfillrite has been an amazing fulfillment partner, allowing us to focus on growing our business. Our account rep Josh provides excellent customer service whenever we have questions or special projects. Easy software setup, transparent pricing, orders come and packages get shipped out. Since we switched to Fulfillrite we get a lot of compliments from customers on how fast they receive their orders. Would highly recommend to any other merchants!

I worked with this company for a few years and they are phenomenal. Very easy to reach if you need customer support, they ship things out very quickly and the integration with shopify was perfect.

Excellent fulfillment service and great support. Joe was very helpful in getting our account set up, answering all questions and accommodating some custom requests. Very happy with Fulfillrite!

Obtaining Fulfillrite's services is really a no-brainer. These guys make my life so easy, never had a complaint, shipments always out promptly, no headache, no hassle. I used a different company for my fulfillment before and they were terrible. After working with Fulfillrite I can't recommend them highly enough. Give them a shot, I promise it will be the best decision you made for your business all year.

I have been working with Fulfillrite for the past several months, and I have been continuously impressed by all aspects of their service. The integration with Shopify is seamless and hassle free - with the click of a button my accounts were synched up. The dashboard is intuitive and easy to use, and the client service is outstanding.

Joe and his team have been responsive and helpful with answering questions, receiving my large shipments from overseas, and coming up with quick, creative solutions to any issues that arise. I am a new business owner and it is such a relief to know that my fulfillment is in the hands of a true partner so I can concentrate on growing the business. I would recommend Fulfillrite to anyone!

Great customer support! Quick with all the response to my question and very efficient with order fulfillment.

I needed a place to handle my shipping as it was consuming too much time and was holding us back from expanding. I did research and only found about 3 fulfillment centers that integrate with eBay, Amazon & Shopify.

I have been working with Joe for the past 3 months and he has been very helpful and accommodating to our needs. I am happy to be using Fulfillrite services.