FulfillSync: Mass Fulfill , 89 条评论

constantly causing issues because it can not figure out to only fufill the product shipped. We often have orders where it will ship from 3 different locations. The first tracking number updates all products as shipped. We can not keep it from fulfilling products we ship from our own warehouse, or other warehouses. This used to no be a problem, but now it seems to be. Every day we have to deal with customers asking why they only got one part of their order when we look at the order the same tracking was applied to 3 different fulfilments doesn't matter if the location in shopify is different, or if the vendor is different. It just slaps a tracking on anything it can.

The review pop up is over the top. Its effecting us uploading files

Too slow when updating old orders

Not reliable. Seems to fail when we need it the most. Would not recommend. Always a "server error" on their end when something goes wrong. Actively looking for a replacement.

it was good until recently, it stopped working after they had an huge outage (their homepage says they were fixing it), not only that it doesn't work anymore(even after I tried clear all cookies & cache), the uploaded excel files was placed in queue and NEVER do anything....when it works it picked orders to fulfill which is horrible to look through ALL my orders to check which is now fulfilled and which one is unfulfilled...I have to do it manually 1 by 1.... (imagine 100 orders or 1000 orders)

Difficult to get going. not overly intuitive.

app was great, been some updates and now it doesnt work, just keeps saying source is being updated been 10 hours and no trackings have been implemented, no answer from support yet...customers are waiting for their tracking this is ridiculous

Fulfilled 500+ order with "Pending fulfillment" status. To switch it to "Fulfilled" status we spend 3 days of manual work as nothing helps. The support team was unuseful absolutely. Keep away this app.