fulfilmentcrowd

We have been using 3EXNET for many years, first with our own custom website and then integrating 3EXNET when we moved over to a Shopify Store. We could not operate our business as efficiently without this software and without any doubt 3EXNET cuts down the amount of staff we need to employ in our Operations Team, but most importantly streamlines everything and makes the team ultra efficient. Our orders automatically import into 3EXNET from Shopify and are automatically processed into what we like to think of different filing trays for the Operations Team. Back Order if there is a stock issue, Pre Picking if the stock is not in a picking location, Held for Credit if the order needs to be checked for potential fraud. Any orders that are good to go, automatically go straight through to 'picking' for the warehouse to print off and despatch. If the picker finds an error they can process the order into 'picking discrepancy' where Customer Care will be alerted and solve the issue. Picking bins have a configuration which means that orders are 'slot picked' so that 12 orders are picked at one time in just a few minutes. Products are scanned at the picking stage to confirm the right items are being despatched and so our error rates are practically '0'. These are just the tip of the iceberg, the benefits are too numerous to list in this review. But if you are processing any kind of volume of orders then I can't recommend this software enough.

3EXNET is a software solution that is a perfect fit for my business allowing seamless integration with my Shopify store and other channels, raising purchase orders, booking in stock, syncing inventory, dispatching product as well a comprehensive reporting suite.

As well as the software I also utilise the warehousing, customer service and fulfilment services that Exact Abacus offer. I run my business as remotely as possible and could not achieve this without them.

I would not hesitate to recommend this product and the other services they offer.

Superb customer service, seamless integration and an excellent all round order fulfillment experience. Business is better than ever since using the 3EX.NET software and with this integration into Shopify my life as an ecommerce business owner is a lot easier!