Quiz Fyrebox , 13 reseñas

Calificación general
4,4
Recuentos por nivel de calificación
  • El 77% de las calificaciones son de 5 estrellas
    10
  • El 8% de las calificaciones son de 4 estrellas
    1
  • El 0% de las calificaciones son de 3 estrellas
  • El 8% de las calificaciones son de 2 estrellas
    1
  • El 8% de las calificaciones son de 1 estrellas
    1
18 de diciembre de 2019

This app works as described, but it is very expensive. Also, it is impossible to cancel. If you simply unistall you will continue to be charged the $39/month. It is annoying when a tech company makes it technically difficult to stop using the service.

Radiate Wellness
Estados Unidos
Alrededor de 1 año usando la aplicación
Melvia Pty Ltd respondió 18 de diciembre de 2019

Hi, we have checked your account and you have uninstalled our app on the 25/11 and your billing cycle is on the 18th of each month so you were charged on the 18/11. As expected, your december statement (18/11 to 18/12) shows a charge for the fyrebox app and labels it as uninstalled. So we haven't charged a uninstalled app. Please note that your billing is handled by Shopify, not us, and they cancel a subscription as soon as you uninstall a third party app. We have sent you the screenshots to your separate support request

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