Fyrebox‑quizzen , 13 recensies

Algemene beoordeling
4,4
Cijfers per recensieniveau
  • 77% recensies zijn 5 sterren
    10
  • 8% recensies zijn 4 sterren
    1
  • 0% recensies zijn 3 sterren
  • 8% recensies zijn 2 sterren
    1
  • 8% recensies zijn 1 sterren
    1
18 december 2019

This app works as described, but it is very expensive. Also, it is impossible to cancel. If you simply unistall you will continue to be charged the $39/month. It is annoying when a tech company makes it technically difficult to stop using the service.

Radiate Wellness
Verenigde Staten
Ongeveer een jaar gebruiken de app
Melvia Pty Ltd heeft geantwoord 18 december 2019

Hi, we have checked your account and you have uninstalled our app on the 25/11 and your billing cycle is on the 18th of each month so you were charged on the 18/11. As expected, your december statement (18/11 to 18/12) shows a charge for the fyrebox app and labels it as uninstalled. So we haven't charged a uninstalled app. Please note that your billing is handled by Shopify, not us, and they cancel a subscription as soon as you uninstall a third party app. We have sent you the screenshots to your separate support request

1
1