Fyrebox问答游戏 , 13 条评论
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This app works as described, but it is very expensive. Also, it is impossible to cancel. If you simply unistall you will continue to be charged the $39/month. It is annoying when a tech company makes it technically difficult to stop using the service.
Hi, we have checked your account and you have uninstalled our app on the 25/11 and your billing cycle is on the 18th of each month so you were charged on the 18/11. As expected, your december statement (18/11 to 18/12) shows a charge for the fyrebox app and labels it as uninstalled. So we haven't charged a uninstalled app. Please note that your billing is handled by Shopify, not us, and they cancel a subscription as soon as you uninstall a third party app. We have sent you the screenshots to your separate support request
We have set up this game app to get interaction between Facebook and our Shopify store. It gives us a lot of possibilities to share products information in a fun way. Cyril has supported us great with finding specific solutions for our needs. So.....very happy with it!
Buggy app.. constantly stating "Error" instead of loading quiz on site. When "Error" happens it shows company's logo and a link to their site instead of my quiz. Many numerous basic language errors/functionality issues, visual layout looks like it was made in microsoft paint. Hard to believe they want to charge such a high monthly fee.