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This app works as described, but it is very expensive. Also, it is impossible to cancel. If you simply unistall you will continue to be charged the $39/month. It is annoying when a tech company makes it technically difficult to stop using the service.
Hi, we have checked your account and you have uninstalled our app on the 25/11 and your billing cycle is on the 18th of each month so you were charged on the 18/11. As expected, your december statement (18/11 to 18/12) shows a charge for the fyrebox app and labels it as uninstalled. So we haven't charged a uninstalled app. Please note that your billing is handled by Shopify, not us, and they cancel a subscription as soon as you uninstall a third party app. We have sent you the screenshots to your separate support request
LOVE THIS APP....and the people at Fyrebox!! They are wonderfully helpful and responsive and as eager to make the games/quizzes work for your particular needs as any company I've ever worked with period. I highly recommend Fyrebox as a creative tool for any website! Their pricing structure is also extremely good and affordable. I like having different levels to choose from; this really helps when one is just getting started. But even with the lower levels, you still get amazing customer service and are made to feel you are their most important client :)
After trying out many different apps I found this one to be just the thing we needed in developing a product selection tool. Cyril was extremely responsive and replied to my emails within a day. He was able to make changes to the format/layout of the quiz and actually delivered the changes in only a day or two, within the free trial period. I very much appreciated the quick responses and willingness to help us improve our tool for the website. I would definitely recommend this app and look forward to future image/formatting features that may come down the pipeline. Thanks!
We are very happy with the app! It provides you a lot of options for customization to fit your branding. The customer support is extremely fast and helpful.
I used this app to create a simple customer product recomendation system. Clients answer to 2 or 3 questions and at the end the app says them which is the perfect product for them. It works great and the support is top.
I used this app to create a product recommendation tool to select between a belt and a bracelet and in what color. Works very well to grow our email list at the same time and get statistics.
Just started using it to grow my email lists of brides. Very easy to use and the new conversation format is very innovative. A custom quiz like this would cost 1000s. Thanks!
Great app! Responsive developer. We wanted the corners of the buttons on the quiz to be squared off to match the rest of the buttons on our site but there was no way on the backend for us to do this. We asked developer Cyril and he did it! We highly recommend this app.
We ran an awareness / fundraising campaign for one month, using a daily quiz to keep things fun and entertaining. Obtained several hundred new email address; 5% of which made an immediate purchase, generating $x,xxx in rev. Overall, a successful campaign!
Had a few issues early on, but Cyril was always quick to reply with a solution.
Buggy app.. constantly stating "Error" instead of loading quiz on site. When "Error" happens it shows company's logo and a link to their site instead of my quiz. Many numerous basic language errors/functionality issues, visual layout looks like it was made in microsoft paint. Hard to believe they want to charge such a high monthly fee.
We use a Fyrebox quiz to present product information in a fun way. The app is easy to use and has worked flawlessly with every browser and hardware platform we've tried. The developer has been quick to respond to questions.
Great apps, easy to use, easy to setup with all the features you need to create games for users!
We have set up this game app to get interaction between Facebook and our Shopify store. It gives us a lot of possibilities to share products information in a fun way. Cyril has supported us great with finding specific solutions for our needs. So.....very happy with it!