Rezensionen (83)

Gesamtbewertung
4,1
Anzahl pro Bewertungsstufe
  • 93 % der Bewertungen sind 5 Sterne
  • 0 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 6 % der Bewertungen sind 1 Sterne
7. August 2024

Great app that made our product page gallery so amazing!
Jake has been super responsive and quick for all our support questions. Highly recommended app!

Sabertrio Malaysia
Malaysia
29 tage mit der App
22. September 2024

The Galaxio app has been a fantastic addition to my Shopify store! It offers a wide range of features that help optimize my site’s performance and improve customer experience. The speed improvements are noticeable, and it’s super easy to implement without needing any coding skills.

GlobeTrekker Goods
Vereinigte Staaten
6 tage mit der App
2. Oktober 2024

Es una excelente aplicación, pero no es lo mejor. Lo mejor es el soporte que tienen. Instalé su otra aplicación Variant Wizard y el acompañamiento es increíble. Te ayudan en todo momento. Hubo un caso en donde el correo me llegó a spam y no sabía que habían dado respuesta y fue tal el esmero por hacer bien su trabajo, que nos escribieron por redes sociales para decirnos que ya se había solucionado el problema que teníamos. Realmente es el mejor soporte técnico que he visto en mis 5 años trabajando con Shopify. Realmente muy recomendados.

Giive
Kolumbien
8 tage mit der App
15. September 2024

It clearly says on the app store page that they offer 14 days trial. However I was still charged, even though I have removed the app within 5 minutes of learning that its not up to the mark and doesn't offer to display selected variants only. We want a refund please!

Garb Classics
Kanada
17 minuten mit der App
Galaxio Inc. hat geantwortet 16. September 2024

Thank you for your feedback, and we’re sorry to hear about your experience.

After reviewing your account, we see that you initially installed our app on March 30th with a free trial, and then reinstalled it on September 15th, at which point the $2.99 USD charge was applied after the trial ended.

We’ve already reached out via email with steps to resolve this, and we’re eager to assist you further. Please respond to our email, or email us at support@galaxio.io, and we’ll do our best to ensure everything is resolved to your satisfaction.

Best regards,
The Galaxio Team

11. März 2024

A Stellar App. Simple, Intuitive, Excellent Design Options, Practical with Stellar Support. A potential Must-Have App for your Product Page to give Customers a high-level browsing experience.

Sacred Artisans
Kanada
5 monate mit der App
29. August 2024

no free option

Begava
Norwegen
Eine minute mit der App
Galaxio Inc. hat geantwortet 31. August 2024

Thank you for your feedback, and we apologize for any confusion. We do offer a free plan, but it’s specifically available for stores on a Shopify Partner/Development plan or a Shopify trial plan. To clarify this, we’ve updated our pricing plan details accordingly. If you have any questions or need further assistance, please don’t hesitate to contact us at support@galaxio.io. We’re here to help!

28. November 2023

We are currently still in the testing phase and are already particularly impressed by the great support from Jake!

ARTY.gallery
Deutschland
3 monate mit der App
12. April 2024

I can't access my products after installed. No customer support

Welcamora
Vereinigte Staaten
Etwa 23 stunden mit der App
Galaxio Inc. hat geantwortet 14. April 2024

Hello,

Thank you for sharing your feedback with us! We have checked our records and found that responses were sent to both emails you mentioned. Could you please confirm if you've received them? If not, we invite you to reach out to us directly at support@galaxio.io so we can assist you further.

Best regards,
The Support Team at Galaxio Inc.

6. März 2024

Such an improved product image presentation look for our Empire theme! Quick and easy install. Lots of display options.

Perpetual Kid
Vereinigte Staaten
23 minuten mit der App
6. Dezember 2023

Absolutely amazing APP. The customer service is amazing too. Super fast and friendly. Highly recommend. 10 stars!

Crupon
Bulgarien
Etwa 7 stunden mit der App