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Great and fast service! When I had problem with to add the app to my theme they were very quick with adjustments and now the app is working perfectly!
The gallery image layouts in this app is exactly what I needed for my store and was easy to use. Support responded very quickly with any help or changes I needed done
Super flexible, super customizable just amazing app
Excelente y fácil uso
Excellent, fast support!
Absolutely amazing APP. The customer service is amazing too. Super fast and friendly. Highly recommend. 10 stars!
We are currently still in the testing phase and are already particularly impressed by the great support from Jake!
Very good. Easy to use. Customizable, gave me just what I needed. Saved me the time of implementing something similar. Great that it is free.
Fantastic app special for those who use Dawn theme and on. Highly recommend. Staff is very receptive, if would like the stickiness to your store, they can organise for you very quick.
No where to cancel subscription, they claim you must uninstall to stop getting charged.
Even after uninstalling they are still charging me.
Thank you for your review!
Our app does not currently support a pause-and-build plan. If you no longer need the app, uninstalling it will cancel your subscription, and you can reinstall it anytime if needed. Our app’s pricing plan page includes a "How to Cancel" button, which explains this process and links to Shopify’s Help Center for uninstallation instructions.
I can see that you uninstalled the app on January 6th, which was within your billing cycle from December 27, 2024, to January 26, 2025. Because of this, a final $2.99 USD charge was processed. However, as soon as you reached out to us, we issued a refund within 12 hours and responded to your inquiry.
If you have any further questions or concerns, feel free to contact me directly at jake@galaxio.io -- I’d be happy to assist!
Best,
Jake